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Anonymous's avatar
Anonymous
12 years ago

Battlefield 4 Existing player profile data appears to be damaged and cannot be used

I get this error message at the game main menu player are still fine however it won't remeber multiplayer controls, sensitivity, or brightness so every time i get on i have to change them.
battlefield 4
WestCoastPapa's avatar
WestCoastPapa
12 years ago

I may have found a temporary solution to this issue.

Delete your save profile data, and clear cache.

Start the game, and go through your usual setup stuff like you've been doing.

Exit the game. Insert a USB thumb drive. Copy the newly created player profile onto the USB drive. Do not move the profile. Make a copy, and place one on the USB thumb drive.

Start the game. Select your main Xbox 360 HD (NOT the USB drive), and off ya go. This also works (for me at least) after having the console powered off overnight.

Using this method I have not had the error come up. I have noticed that I must still make adjustments to my vehicle settings but, all my player settings have remained in tact. Also, I've had no more freezing, no more spawning without weapons, and no more loading to a black screen that does nothing.

  • Anonymous's avatar
    Anonymous
    12 years ago

    There's unfortunately no way to fix the damaged corrupted profile but you can simply delete it and re-download it. Please follow the instructions below to safely delete the profile and then download it again.

    Delete Profile Safely:
     

    1. Go to Settings, and then select System.
    2. Select Storage.
    3. Select All Devices.
    4. Select Gamer Profiles.
    5. Select the gamertag that you want to delete.
    6. Select Delete.
    7. Select one of the following:
       
    • Select Delete Profile Only. This deletes the profile but leaves saved games and achievements. > This is what you'd want to pick.
    • Select Delete Profile and Items to delete the profile and the associated saved games and achievements.
       

     Download Profile Again:
     

    1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
    2. Select Download Profile.
    3. Enter the Windows Live ID associated with your Xbox LIVE gamertag.
    4. Now, enter your Windows Live ID password.
    5. Select the storage device for your profile (for example, Hard Drive).
       

    Your profile should begin downloading now. 

    Now if that didn't work "like for me" try this: Delete Profile and Items

    1. Go to Settings, and then select System.
    2. Select Storage.
    3. Select All Devices.
    4. Select Gamer Profiles.
    5. Select the gamertag that you want to delete.
    6. Select Delete.
    7. Select the following

    Delete Profile and Items. NOTE: you may wnat save any campign saved games such as; Skyrim, Fallout, and any other game with campaign to a flashdrive or create a offline account profile such as one meant for playing offline and move all game saved data to that profile. If you don't follow these instructions you could lose all campaign related saved data.

    1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
    2. Select Download Profile.
    3. Enter the Windows Live ID associated with your Xbox LIVE gamertag.
    4. Now, enter your Windows Live ID password.
    5. Select the storage device for your profile (for example, Hard Drive).
       

    Your profile should begin downloading now


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    • WestCoastPapa's avatar
      WestCoastPapa
      12 years ago
      What?!?! Why would you post that? The issue has nothing to do with your gamertag or Xbox profile. This is a battlefield 4/EA/dice/player profile data issue. Not that deleting and redownloading your xbox live player profile will hurt...it simply won't help. Your wasting people's time.

      Players: make a copy of your profile before you turn your 360 off and save it to a usb thumb drive or cloud. Follow the instructions in my other post.

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