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Anonymous's avatar
Anonymous
10 years ago
SolvedApproved

Battlefield 4 Game time 5 days later..

Greetings to everybody ! 

I have installed the Battlefield 4 Game time, since saturday ( May 2, 2015 ) and now we are wednesday 06 2015 and the game still doesn't work. I have tried severals answers i've seen thru this Answer HQ and seems that none of them is working. I unstalled BF4 and Origin and reinstalled them and now i get the erro " you need a soldier to join the server " which i didn't not have at the beginning. I was wondering what could cause this error and how much time will it still takes to the " expert team" to fix this issue. One of the advisor told me a month or more... What a ridiculous answer. I told them instead to give us free BF4 standard edition which is only $20 and they will not lose any customers.. 

Anyone got a solutiion for me ?

  • sorry this is a known bug and EA is working on a fix but it will take time. Other things to keep in mind regarding game time....

    Please keep the following points in mind:
    - If you have played the BF4 game time on a different account in your same household, Origin will block you from playing. This is a security measure to prevent players from creating accounts over and over again just to harm players or violate ToS.

    If this is not the issue for you then try this next..


    For some people I have sent them to a EA game adviser and it got fixed for them for others they could not fix it for what ever reason. A fix is being worked on for you all but it will take time.

    If you want to try and get it fixed but it is not a for sure at this time it can be fixed for you...

    Follow the Steps to contacting an EA Game Adviser to try and fix this :

    1 Click here to go to the EA contact page. http://help.ea.com/en/

    Note: Top left pick your Country :]

    2 Select your game and platform, Then click next.
    3 Select a topic and write about your problem.
    4 Click next and select your preferred contact method.
    5 Ask for a callback if you can as it is fast when I used it.

    Or use this

    You can contact EA here: http://help.ea.com/en/contact-us/

    http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact

    http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/

    The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

3 Replies

  • sorry this is a known bug and EA is working on a fix but it will take time. Other things to keep in mind regarding game time....

    Please keep the following points in mind:
    - If you have played the BF4 game time on a different account in your same household, Origin will block you from playing. This is a security measure to prevent players from creating accounts over and over again just to harm players or violate ToS.

    If this is not the issue for you then try this next..


    For some people I have sent them to a EA game adviser and it got fixed for them for others they could not fix it for what ever reason. A fix is being worked on for you all but it will take time.

    If you want to try and get it fixed but it is not a for sure at this time it can be fixed for you...

    Follow the Steps to contacting an EA Game Adviser to try and fix this :

    1 Click here to go to the EA contact page. http://help.ea.com/en/

    Note: Top left pick your Country :]

    2 Select your game and platform, Then click next.
    3 Select a topic and write about your problem.
    4 Click next and select your preferred contact method.
    5 Ask for a callback if you can as it is fast when I used it.

    Or use this

    You can contact EA here: http://help.ea.com/en/contact-us/

    http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact

    http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/

    The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved
    I have contacted the EA advisor and they still cant figure out the issue. They told me they are working on this issue but i do not understand how an expert team cannot figure this out rapidly neither keep us up to date on the evoluation of this issue. None official postor anything... i have been trying severals thing that advisor told me and none worked out yet. And i never played bf4 neither anybody here. Why would it take a while to be fix ? At this stage they should offer free bf4 standard edition for free. Instead of figuring out the bug and never great real reponse .... otherwise why keep contacting them and have no solution
  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    @2042isNotBF wrote:

    sorry this is a known bug and EA is working on a fix but it will take time. Other things to keep in mind regarding game time....


    @Sdt-FitzbackQC its known, Support won't be able to assist at the moment. Should be fixed in the future.