Battlefield 4 joining server stuck

I encountered this issue as well, early in the morning on December 1st.  I have been through rigorous troubleshooting with several different support people and have had my problem escalated to a support specialist.  I was also told it has been taking 10-15 days to be contacted by said support specialist.  Needless to say, I freaked out, and they promised to have it resolved and escalated further.   And they did, a specialist contact me and promptly told me to perform the same troubleshooting I had already done A WEEK AGO.  I keep bothering their tech people every night, and every night they promise to have someone contact me asap, yet I am not hearing jack back from them.

I don't know what else to do at this point, but I am PISSED about missing 2x XP for going on over a WEEK now, with no solution in sight.  I have tried everything on the forums, and everything their tech people have advised, and still no solution.  I am holding out until I actually get a support specialist to handle my situation and fix it.  If they can't, I am done with this game, and will lobby for anyone else fed up with it to do the same.  I have been a gamer for over 20 years, and I have NEVER had an issue like this not be resolved quickly, no matter what the problem ended up being.  It has always gotten fixed pretty quickly, so my guess is either their tech support people aren't reading the forums, don't care, or don't know how to fix it.  Either way, it has NOT been acknowledged ANYWHERE that I can find on any official forum anywhere.

And to the expected douchenozzles who are bound to flame this response and tell me to just quit already.......keep this in mind.....stuff like this DOES cause people to quit....and if enough people quit, you have nobody to play against.  and if people aren't buying/playing the game, or are quitting, next time around, there might not be another Battlefield game, because nobody will buy it.