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Dawbra's avatar
Dawbra
4 years ago
Solved

Battlefield 4 Origin don't see that am own it

So its look like i get Battlefield 4 Premium - witch supposed to have all Basic Version and DLC right?
But i can't see it and install it via origin.
Even if it shows that i own it and cant buy it , its looks like bugged ownership of a basic game, as i play trail version first.
looks like expansions are detected properly.
Oh and that premium was giveaway or something.

battlefield 4
  • Dawbra's avatar
    Dawbra
    4 years ago

    Ok i use the chat to make it faster, sadly they say i have only BF4 Premium service
    (not sure about that , as he have issues to specifity thats are two versions of it , and there was mention that base game was add to the premium later on. so even if there was 2 diffrent versions of premium there are one now)
    and the support delete that i use trial version so i can buy the base game now.
    Bit sad that i don't have that base game but still good it fixed.

5 Replies

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  • Flaww's avatar
    Flaww
    4 years ago

    Best thing you can do is contact EA support and they will be able help you resolve this. 👍

  • Dawbra's avatar
    Dawbra
    4 years ago

    How to contact them as from ticket , email or chat its this possible instead of calling them ?

    [edit]
    Ok somehow got it finally

  • Dawbra's avatar
    Dawbra
    4 years ago

    I do i ticket nr 85313321 i choose Origin Lack of Content. here https://help.ea.com/pl/ but we have a weekend so i guess i need to wait bit longer.
    (its odd that this site is somehow seprate from faq and other ea anserws thats why i have trouble to find it)
    I write more when they respond to me

  • Dawbra's avatar
    Dawbra
    4 years ago

    Ok i use the chat to make it faster, sadly they say i have only BF4 Premium service
    (not sure about that , as he have issues to specifity thats are two versions of it , and there was mention that base game was add to the premium later on. so even if there was 2 diffrent versions of premium there are one now)
    and the support delete that i use trial version so i can buy the base game now.
    Bit sad that i don't have that base game but still good it fixed.

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