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Anonymous's avatar
Anonymous
11 years ago
Solved

Battlefield 4 Origin game time asking for an activation key? (PC)

Isn't this supposed to let me play the game for a limited time for free? my game time has not started yet, I get a message in battlelog saying that my game time will start when i join a game but when i try to join a game an activation window pop-out asking me for the key. Please help?

IM IN PC

a photo of my problem https://dl.dropboxusercontent.com/u/70352847/BF4OGTActivation.png

battlefield 4
  • SolitaryEclectic's avatar
    SolitaryEclectic
    11 years ago

    To try and help you all EA is aware of this issue and they are working on the fix for you all. Please understand this will take time to get fully fixed. For some people I have sent them to a EA game adviser and it got fixed for them for others they could not fix it for what ever reason. A fix is being worked on for you all but it will take time. 

    If you want to try and get it fixed but it is not a for sure at this time it can be fixed for you...

    Follow the Steps to contacting an EA Game Adviser to fix this :

    1 Click here to go to the EA contact page. http://help.ea.com/en/

    Note: Top left pick your Country :]

    2 Select your game and platform, Then click next.
    3 Select a topic and write about your problem.
    4 Click next and select your preferred contact method.
    5 Ask for a callback if you can as it is fast when I used it.

    Or use this

    You can contact EA here: http://help.ea.com/en/contact-us/

    http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact

    http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/

    The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

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  • CABELElRA's avatar
    CABELElRA
    10 years ago

    I've been talking to the support about this because i have the same problem. Somebody solved this "activation key" problem?

  • Anonymous's avatar
    Anonymous
    10 years ago

    I guess nothing new...

    I would even buy the game but I'm not sure I won't get the same activation key issue

  • NorthernL1ght's avatar
    NorthernL1ght
    10 years ago
    @Depaja wrote:
    @EA_Bastian wrote:

    We will not discuss it further as we made all necessary statements already.

    Just to re-capture:

    - Our team is working on it.

    - This is an investigation and our team is gathering information.

    - We are not able to help you here in Answer HQ, the right "solution" on AHQ is to contact a Game Advisor. 

    - The solution button helps players to find the right answer, in this case -> get in contact with a Game Advisor.

    - Answer HQ is a board for technical help and not a forum for general complaints. 

    - We can't handle account related issues on Answer HQ as we are a community forum.

    Please stay constructive and "on-topic" or I have to close this topic. And for the record: I marked the post as solution.

    Cheers

    Basti

    It's been over two months since this post and the problem still exists. Maybe you should disable the game time link to BF4 until it works properly. I can't get the time back that I have spent on downloading and trying to fix this problem, but a quick uninstall will get my drive space back....

    I do not like the attitude of some EA "representatives", like yours EA_Bastian. It's 9 months already whereof you know about the problem at least 7 months. Nothing happened so far. The only thing I see is a community "moderator" who's everything else besides a kind guy or helpful. Is this still the EA way to treat customers? But I should've known better after suffering from bugs in BFP4F and BFH for years and nothing ever got fixed. Nice I found out about the ongoing incompetence AFTER downloading 22gb of nonfunctional trash.  I'll pass on BF4 now, knowing there's other dev teams, companies and community moderators that actually care about their customers.

  • Anonymous's avatar
    Anonymous
    10 years ago

    EA is a troll. I was playing BF3 and was happy until I saw on the server page "you got xxx hours of free BF4 time.

    Downloaded it and it requires activation key.

    WAY TO GO EA. You've been working on this problem since Jan 2015? Still not resolved?

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