Forum Discussion
too add to my above post Reseting router , clearing cache and cold starting the Xbox doesn't help, considering it was working without port forwarding thats not a issue. i can connect to origin thru a pc no issues , can connect to Destiny, HALO,TF: WFC , and a number of other Online titles, runs Twitch app no issues , just no connection to EA. checked with ISP no changes from there end , nothing changed on the router , so it falls on EA that this is a EA issue . seeing nothing has changed from my end , to something that was working fine a week ago . so forwarding ports isnt a option that fits a issue to a preexisting Working connection , IT worked fine with out port forwarding so should continue to do so with the same router in place .
thank you
so no response ?? after so many days ?? if it gets to antoher weekend with out it working as before i will be very unhappy customer . as a customer that has purchased EA games on multiple platforms
- ApprovedAnonymous9 years ago
Hello @QuePan,
some people do have vacation or a longer weekend. ;P
However, did you try the steps I gave you? I can't help you if you don't do them.Cheers,
Val- QuePan9 years agoRising Novice
im sorry but Port Settings aren't the issue seeing all was working fine and dandy for over 6months without forwarding anything , and yes i cleared the xbox cache and reset the router , which i stated in a previous post from 2 weekends ago with no change when i did the steps , though this weekend the detection of servers was 50/ 50 . my point is this its not that i need to port forward to get the game to work because it was working fine without it for 6+ MONTHS without donig that . while i can connect no issue to your competitors titles which one is very server reliant "destiny" , my point is that when your beta TESTS for other IPs are ruining the performance of older titles suffers for some reason. i can connect to origin on my pc fine , connect to SW BF servers no issue , but my xbox has recently developed a issue during a BETA test weekend for other EA titles ?? after working for 6+ months ?? and BTW Customers support should be there 24/7 most of your base plays during weekends , hell you close shop during the week before people can get home from there own occupations thats neither here or there . so tell me why would i need to change ports after months of it working ?? you cant cuz thats not the issue . fix your connection to Xbox live or what ever the server side issue is .
im mean i can go from nothing in the browser or quckplay jump into the target range and back and magically there is a connection to the server browsers and the quick play functions , it will pull up my battlelog stats, i can play games then back out for some reason then loose seeing the servers ?? so that to me sounds like something else to me
- ApprovedAnonymous9 years ago
This is the Answer HQ, a player-helping-player community.
We community managers are here to keep the peace and assist in some cases that aren't being picked up by our volunteers.Customer Support is available from Monday - (depending on region, language etc.).
If you want to give customer support a go, help.ea.com is the way to go.
Cheers,
Val