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Anonymous's avatar
Anonymous
11 years ago
Approved

Battlefield Hardline installation stopped - Xbox One

I am having a major issue trying to play. I just bought the disc and it installed partially but continuously stops. The bar is about 20% done. It gives me an error:

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Check your disc

Your disc might be dirty or damaged. Try cleaning it, or choose a different disc. (0x87e000064)

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I dont see how this is possible. The disc is clean. I've tried over and over but it won't continue the install. It keeps getting stopped. I've done a power down of the console and unplugged the power cord for 5 minutes then rebooted. It did nothing. I checked the disc, and it's clean. What gives? 

4 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved
    Were you ever able to solve this problem? I've tried returning the game and getting a new one and hard reset.
  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    To this date, I am still looking for a fix. I would also like to know if this issue has been resolved as I am experiencing the same problem.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    Hi im super later to this problem, but a few month ago I bought hardline for 5 bucks at gamestop and i just got the xbox one x and when i install this game is stops at like 85%. Did you ever find the fix or anyone? get back to me if you can, id like to play this game online.
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    8 years ago

    Hey @mOBmUSICcA I'm going to recommend that you make a new thread on this issue. 

    I will be closing this thread from stooping it being necro'd.

    /Atic