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Anonymous's avatar
Anonymous
10 years ago

battlefield log user name issue

im trying to change my user name so can match my ingame name on xbox but since i dont who created it i can change it my email and is being used can someone assist me please?

3 Replies

  • @Player_busks2ui hey, just to flesh this out, if you are looking to change your Battlelog ID to match  your XBL Gamer Tag and its already being 'utilized' by another player then there is nothing you can do, its kind of like creating an email address first come first served policy.

    You will probably have to adapt your user ID slightly.

    However, if I'm reading the rest of your issue correctly, are you saying that someone has potentially compromised your email account then you would need to reach out to your specific email provider.

    Or if its the case you believe your EA account has been compromised you would need to contact https://help.ea.com/en/ as they are the only people who can assist with compromised accounts.

  • @Player_busks2ui hello!
    From what I understand someone else has taken your in-game Gamertag...now, since it is being "utilized" there's not a, I guess, legal way... What you can do is chat with the other player that as your gamer tag and ask him to change it but besides that there's nothing EA can do... Sorry ☹️

    I'm not an EA employee so please, if I helped you in any way press that "Give XP" button, also, if I fixed/solved your problem click "Accept as Solution" please! Thank you!

    -SOS Sir.B
  • Anonymous's avatar
    Anonymous
    10 years ago
    The thing is I don't even know if I can even change my name to it

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