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Anonymous's avatar
Anonymous
11 years ago
Solved

Battlefield Trials

Hello EA. For a long time, as a BF3 player, there were PunkBuster problems in the PC I am writing from. There were trials of BF4 gametime and BFH beta. I couldn't try the trials because of the PunkBuster problem, and I got kicked from any server on those two. I know there are maybe causes fir the PunkBuster not to work, as not an updated version of it, or it got blocked by Firewall and so on. I tried about 200 times to update it, didn't work. I checked the Firewall, not blocked. Now, when I really don't know how the problem got fixed, and the trials expired, I just ask you and Dice to give me a week of playing BF4, and I don't know how many days the beta of BFH extended, but I want to just have this time for playing BFH. I will really appreciate it. Thank you very much! By the way, my Origin account's name is TheGamingClown_ if you need it. Thank you! (Chose BF3 as a product just because this field is required)

  • Anonymous's avatar
    Anonymous
    11 years ago

    @JohnThe5tRipper_ Sorry but you will not be able to receive a trial at this point since the betas are over, however we may be able to help with the punkbuster issue here. What is the exact error you get?

5 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    I'm sorry for your problems sir if you experienced Punkbuster problems and still didn't fix them contact live support:

    1) Visit http://help.ea.com/uk/battlefield/battlefield-3/
    2) Press: New Case
    3) Select Platform after that press Next
    4) Select a Topic and name then press next
    5) Select a contact method

    And about BF4 login to origin client then go to store, free games, game time and there is bf4 avaible for 168 free hours.

  • Anonymous's avatar
    Anonymous
    11 years ago

    @JohnThe5tRipper_ Sorry but you will not be able to receive a trial at this point since the betas are over, however we may be able to help with the punkbuster issue here. What is the exact error you get?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thanks, but the problem is fixed already ... And I already started my gametime when the problem was on, and it is expired for this account.

  • Anonymous's avatar
    Anonymous
    11 years ago

    @morningtimecloud Okay, now to problem is back ... "Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'TheGamingClown_' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrB.exe initialization failed"

    That's not always punkbuster B, it is B for a while and then A. And I already tried about 250 times updating it at evenbalance.

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