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axemastersinc's avatar
axemastersinc
Rising Veteran
1 month ago

Battlefield

Ok. I can not login to my BF3. It wants the product code? I have over 20.000 knife kills and over 37.000 C4 kills. I can't find it. Imagine that. Well I buy again and EA will not give me the product key for a game I have bought twice now. If you still had a call center with humans and not artificial ignorance. I mean it is so far from artificial intelligence you can't see it. Like how can some one not read this and simply put both product codes in my Email? This is the perfect place to write this.  

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  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    27 days ago

    axemastersinc​,

    unfortunately, we can't check accounts here in the forum - we don't have access to account information here, only the EA Support does. If you bought the game through the EA app a few days ago then you wouldn't get a product key as all purchases that are done directly through the EA app should simply be unlocking the game in the app. If you look at the game in your library/in the app, is it shown as bought, or would it want you to rebuy it? If you want further help, please answer the questions in my previous post. As we don't have access to accounts here, we need all the details to be able to figure out what it going on.

    We also don't have automatic Grammarly - if you see Grammarly then you probably have the extension in your browser. Regarding the other things, I'm not sure what's going on. Can you post normally now or are you getting more error messages?

     

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