Have you tried repairing the game may this may resolve your issue plesase try this method.
If it still doesn't work hopefully someone with more knowledge about that with help.
Hi, thanks for your reply. That was the first thing i tried to do and it didn't fix the error ☹️
@Frosty0125 When you get the error ,,, stopped working it is a big hint something is not updated on the PC or some type of conflict the fun part is to find it lol. So lets start with this please make sure all this is up to date on your PC.....
Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35
Reinstall Microsoft C++ For my game PC's I install both x64 and x86 as it does not hurt the PC
NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
http://www.microsoft.com/en-US/download/details.aspx?id=40784
Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653
Adobe Flash Player update
http://get.adobe.com/flashplayer/
Go to Punk Buster site EDIT... I put the PB in just to be sure it is fully up yo date.
http://www.punkbuster.com/index.php?page=pbsetup.php
1- Download PB then extract files to your desktop.
2- Open Punk Buster folder.
3- Click on the PB setup and it will open.
4-Add your BF4 game to punk buster its at the top of Punk Buster.
5-Then update punk buster again at the top of Punk Buster.
Reboot PC test BF4
Thank you very much for all the steps you gave to me Zorlacc. Unfortunately, I'm still having the issue even after doing all the steps you gave to me ☹️
@Frosty0125 Ok lets try some other things first close origin then set WebHelper.exe so it runs with admin privileges found in your Origin Games folder. Example ... C:\Program Files (x86)\Origin Games\Battlefield 4...
1- right mouse click it and go down to properties
2-then on the top of new window pick compatibility tab
3-and in the settings at the bottom check off Run this program as admin
4-hit apply at the bottom. Just to be safe do it for both the BF4 web helpers in the folder :] The X86 is the 32 bit one and the other one is the 64 bit one
reboot your PC and test BF4.
If this fails to fix it then clear the cache on your browser see link below...
http://www.refreshyourcache.com/en/home/
If the above fails to fix it then do you have plugin free turned on in battlelog as well as what browser are you using?
