Forum Discussion

Anonymous

10 years ago

SolvedApproved

Battlelog can't see that i have played BF Hardline

I have played Hardline recently and wanted to change the emblem. When i logged in to battlelog it sayed buy game and same problem with BF4, changed emblem once but now i cant change anything like i don't own these games. What should i do to make battlelog see my played games and how to change my emblem

Anonymous
10 years ago
Approved
Contact an agent. It sounds like you may have more than one Battlelog account. I will post what a Community Manager posted on how to contact an agent:
1. Click on the following link: http://help.ea.com/
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
I hope this helps.

2 Replies

Anonymous
10 years ago
Approved
Contact an agent. It sounds like you may have more than one Battlelog account. I will post what a Community Manager posted on how to contact an agent:
1. Click on the following link: http://help.ea.com/
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
I hope this helps.
EA_Aljo
Community Manager
10 years ago
@markusm12 wrote:

I have played Hardline recently and wanted to change the emblem. When i logged in to battlelog it sayed buy game and same problem with BF4, changed emblem once but now i cant change anything like i don't own these games. What should i do to make battlelog see my played games and how to change my emblem

Most of the time this means you're not logged in to the right account. Are you sure you're logging in to your account that you've been playing Battlefield on?