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Anonymous's avatar
Anonymous
12 years ago

Battlelog logging games while not playing

Hello,

I've had this issue for about a week now. Basically I am getting battle reports for games which I'm not playing. The PS3 is off and the servers still think I'm connected. There is no soldier activity in the game, but if the team I am on "wins" the round I do get the points for the ribbon. I've gone up 2 levels without playing.

I've contacted the support desk and they had to delete the game data, the saved game, the PSN account from the PS3 and readd everything. That didn't work. I also changed my password for both the PSN account and Origin, again to no avail. The 3rd time I contacted EA support they mentioned that the case would be "escalated" to their game experts, and I should try posting here. 2 days later I've not had any contact from EA.

I'm at a loss.

Anyone having similar experiences? I'm guessing it's a server side issue. This all started when I lost connectivity to a round last Friday.

3 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    This issue is known, can you please contact the server admin and tell him to re-boot the server or to re-start it, this should kick you out and solve the problem.

    You can also wait till the server crashes, but that can take time.

    Only other thing is to wait till the support team contacts you.

  • Anonymous's avatar
    Anonymous
    12 years ago
    This is also happening to me. How do I contact the server admin?
  • Anonymous's avatar
    Anonymous
    12 years ago

    @AF_Medic79 @KlokateerClaire Since there are no server admins on PS3 or any console yet besides DICE, You would have to wait until the server crashes, Try re joining the server that the game thinks you are connected to then leave it or wait till a match ends. Or wait until the support team contacts you back. Or you can also wait until the server empties out or crashes like xxo said above. 

    Sorry this is happening to you, Sounds like a really annoying problem.

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