Forum Discussion

Anonymous's avatar
Anonymous
13 years ago
SolvedApproved

Battlelog website absolutely refuses to work.

Alright, where to start with this... I've been having a LOT of trouble getting BF3 to work on my computer (for one, I didn't know the launcher was web-based), which stemmed from the plugin not being...
battlefield 3
  • Carbonic's avatar
    Carbonic
    13 years ago

    Oh also, have you changed your hosts file by any chance?

Carbonic's avatar
Carbonic
Hero+
13 years ago

You say that it was because of the plugin not being installed and that it now "still doesn't work". But you havn't said what the problem is now! other than it doesn't work which is quite hard to troubleshoot.

 

Please accept solutions if they are correct and press the XP button if somebody helped you.

Cheers
-Carbonic

 

 

Anonymous's avatar
Anonymous
13 years ago
Approved
Ah yes, my apologies.

The plugin is installed from what I can tell (it shows up in Firefox and Chrome) but the buttons on Battlelog remain unclickable, as well as the drop down menu containing my username. It's acting as though the plugin isn't installed, which it most certainly is.

Thank you for your time, by the way.
  • Carbonic's avatar
    Carbonic
    Hero+
    13 years ago

    Well, it would seem something might be interfering with your browser. I would suggest you try (taking Chrome here):

    • Disabling all browser extensions
    • Try Incognito mode and see if that works
    • Reinstalling the web plugins as administrator
    • Scan your computer for malware and viruses/trojans
    • Use CCleaner to clean your computer+browser of junk - http://www.piriform.com/ccleaner
    • Make sure Battlelog Web Plugins and ESN Sonar is installed and isn't blocked by antivirus, firewall or antimalware
    • Temporarily disable antivirus, firewall or antimalware

    Please accept solutions if they are correct and press the XP button if somebody helped you.

    Cheers
    -Carbonic

    • Anonymous's avatar
      Anonymous
      13 years ago
      Approved

      I have the same problem but it just started 2 dayes ago, played bf3 for 1 year whithout problems??

    • Anonymous's avatar
      Anonymous
      13 years ago
      Approved

      I've tried all of those suggested fixes, to no avail (but I DID free up ~120GB of temporary files and unused applications). Would more information, such as a dxdiag log, provide any further insight as to why this might be happening?

      • Carbonic's avatar
        Carbonic
        Hero+
        13 years ago

        yes, dxdiag would be usefull. Also a screenshot of your running applications and background services would be usefull as well.

        oh, and wow...just wow of how much junk files you have on your system. No wonder it is a little wobbly 😛

        Please accept solutions if they are correct and press the XP button if somebody helped you.

        Cheers
        -Carbonic

Recent Discussions