@IIDaZzuII
I managed to finally get through to two seperate representatives; one through email, one through chat. Neither of them were helpful as I don't think they even understood what a vinyl record was, they kept referring to it as a game. The email representative kept on sending a duplicate reply, telling me to contact Amazon, and the chat representative said pretty much the same thing. So I gave up trying to flog those dead horses, and contacted Amazon. Amazon can only offer a 30% discount and have no way of reimbursing customers for the lack of download card. This whole venture has been a waste of time when being told different things from different sources.