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Anonymous's avatar
Anonymous
11 years ago

BF hardline CD do not install

how do we contact you!! I bought BF hardline, the CD's do not install on my new windows 10 laptop, used origin to download it and install it.. It ate all my disk space, so deleted and tried to reinstall on my bigger partition, now my Activation code has already been used!........ I've waited for 40 mins for a 'online help' response. I paid money for a GAME I CAN NOT PLAY!!!

8 Replies

  • Hi @Yiani_id1!

    Be sure you logged in with the same accoutn where you first redeemed your serial when you try to install the game form Dvd or from Origin!

    You don't need to enter the serial each time...also because it can be redeemed only one time!

    Regards

  • Anonymous's avatar
    Anonymous
    11 years ago

    pretty sure I am, only used the one email to sign up.

    I stupidly tried manually cutting and pasting the game from my C: which was 95% full over to my D:, after this the game did not work, so i uninstalled it.

  • IIDaZzuII's avatar
    IIDaZzuII
    Seasoned Ace
    11 years ago

    So i can't understand what your problem is now...

    Do the game appears on your game library?

  • IIDaZzuII's avatar
    IIDaZzuII
    Seasoned Ace
    11 years ago

    If you need to install the game into another place you can change the destination on origin "application settings" tab under "Advanced options". 🤔


  • @yianiid1 wrote:

    how do we contact you!! I bought BF hardline, the CD's do not install on my new windows 10 laptop, used origin to download it and install it.. It ate all my disk space, so deleted and tried to reinstall on my bigger partition, now my Activation code has already been used!........ I've waited for 40 mins for a 'online help' response. I paid money for a GAME I CAN NOT PLAY!!!


    If this is a first time installation after purchasing the game simply redeem the CD key in your Origin client by clicking on the left "Origin" menu, then redeem product code. This will give you the electronic version of Hardline and bypass any errors received while trying the installation from physical media.

    If you've already redeemed Hardline on your account and this is a reinstall (this sounds like your situation), log into your Origin PC client with the same account that you played Hardline under before your Win10 upgrade. Then put CD1 into your optical drive. Right click the Hardline icon in your Origin games library and click "download".

    If you have more than one partition and wish to change the directory origin installs games to, in your Origin client click on Origin\application setting\advanced change the folder in the "downloaded games" section.

  • Anonymous's avatar
    Anonymous
    11 years ago

    open origin and tick the cloud storage under  interface i hope this will be work for you because u are using other pc where it was install 

  • Anonymous's avatar
    Anonymous
    11 years ago
    Yes so my issue is I do have 2 user names.
    I am a total noon when it comes to steam and origin, really don't get it.. I'm used to simply buying a game inserting a. Cd and have it working!

    So I must have misspelt my email when I created my first user name.

    I need a EA person to change the email attached to user name yiani_id.

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