I can play BF3 campaign, but not multiplayer

I've been away from the game for a handful of years, but ran through the campaign (with no issues) to refresh myself with the controls.  I have tried, many times, to launch multiplayer, and get the same error message.  It says it can't login to EA Online...but I'm already logged in to my EA account.  I haven't put BF4 back on this computer since I'm betting it will have the same problem.  I'm not some guy that wants to be a "super-gamer".  I just use it to keep my brain sharp.