BF1 Crashing to Desktop
BF1 has been occasionally crashing lately, sometimes just to desktop and other times freezing the entire system. I have attached the information from event viewer as well as the dxdiag file I created...
Forum Discussion
@iluminatethesky wrote:Hey @00Skip,
Please try the Steps below:
1. Manually Uninstall/Reinstall Origin:
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
2. Clear Origin Cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games
3. Perform a Clean Boot:
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
4. Turn off the Origin In-Game Overlay in the Launcher, and the Battlefield 1 Game Properties in Origin
5. Make sure Battlefield 1 has access with your Firewall Settings
6. Uninstall/Reinstall Battlefield 1
Try these steps, and let us know if you still need assistance.
Thanks 🙂
Performed all of these steps and the game is still either crashing to desktop or completely freezing my system. My specs are as follows,
Motherboard-Gigabyte AX370 Gaming K7
CPU- Ryzen 1700x
Ram: G.Skill 16GB 3200MHz cas 16
GPU: EVGA 1080ti SC2
PSU EVGA 850 G2
Hey @00Skip,
Sorry to hear you're still experiencing this problem.
Have you tried contacting EA Support via Live Chat to see if there's more in depth steps that you can take to resolve this?
You can do so here:
https://help.ea.com/contact-us/
Thanks 🙂
I have. Also been dealing with the server rental bug. Server has t crashed yet today since update though. Hoping that is fixed. My game on the other hand was still crashing after the update. I ran through all the steps again, but added a 7th step. I was transferring over backups of my bf1 settings. Instead, I started from scratch. No crash or lockup since. Will test a few more days and come back here to update.
Just an update, the game is still crashing. I am fairly confident this is the bug people are experiencing with ryzen systems. Many people with ryzen systems are crashing and I am now concerned EA isnt going to fix the issue since they claim that the update the other day was their final support update. I may have to cancel my preorder if this is how they leave a game. Any more help from the community would be great as EA support just tries to have me run through the same steps every time I call.
I'm also experiencing this problem. Out of the blue, after having played for a while (1 hour in today's case) the game crashes and goes to desktop. Then, the computer is fine just as if nothing had happened and as if l had not been playing B1.
l hope it's not because of having a Ryzen system (1700x +16Ram + Strix 1070)...
