I wanted to report that when i start the game i have only letters, no images. It's horrible because i can't open battlepacks, play correctly or even invite friends. I contacted EA Support and they gave me more than 10 solutions, and it isn't fixed yet.
Please post a screenshot of what you're seeing.
And it gets even worse if i restart it
Try deleting the folder "twinkle" in Documents\Battlefield 1
i already tried it and it still not working, also deleting all the folder, installing again the game, runing as admin... I sincerely have no idea whta to do, and neither the EA workers i think, cause they told me to put here my issue, i have no idea, but thanks bro
I think the black menu screen is caused by an in-game popup advertisement window that's bugged. For example sometimes there's a popup window in Battlefield 1 that's advertising a Battlefield 2042 event.
This bug doesn't affect everyone. It seems to randomly happen to a few people every now and then. I think the popup window might be bugged on your account. Try pressing the enter key and spacebar key on the keyboard after the game launches and the main menu first loads up. You're trying to get the invisible popup window to close.
If that doesn't work try clicking in the middle of the screen where the close button would be for a popup window. If you have an Xbox controller try plugging it in and pressing the X button on the gamepad to close the invisible popup window.
Otherwise you might have to wait until DICE does a new in-game popup window advertisement so you can finally see the popup window and close it.
I remember having this same bug in Battlefield 1 causing me to have a black menu screen a few years ago. If I remember correctly I couldn't even use the server browser. Eventually after a few weeks or more the black menu screen fixed itself. I think it fixed itself because DICE added a new in-game advertisement popup window and I was finally able to see it and close it.
Hi bro, i just tried what you told me and nothing, i have the same issue. I now can see the menu as the image of the battlepacks but when i click them, icons disappear and the back image turns black again. I tried connecting my ps4 controller but it didn't work, also clicking on the screen and pressing keys, nothing worked.
I also don't know what to do because as this game is almost 10 years old, how may DICE make another pop-up?
Anways thank you for your help, but sadly it didn't work.
The black game menu will probably fix itself after a few weeks. That's what happened to me when I had this bug, it fixed itself after a few weeks.
It took me a while to remember because the bug happened to me around 5 years go. Here's my post from back then.
Menu is black - NO imagines are loading | EA Forums - 6708685
The bug has to do with the twinkle folder in Documents\Battlefield 1. Each time the twinkle folder is deleted it will ask you to download a UI update. After downloading the UI update the menu screen goes black. Some of the files for the UI update in the twinkle folder are corrupted, but it only happens to certain people randomly for some reason.
You'll have to wait until DICE releases a new UI update that you can download to fix it. There will probably be an advertisement popup window in the new UI update. Make sure you close the popup window so the black screen bug doesn't come back!
The thing is that when i delete the twinkle folder, i don't have that UI update. Also it's unplayable because i can't check de medals when the match is over, neither the battlepacks or the skins for the guns.
By the way, you know when may i have a fix on this problem? Because i don't know if DICE makes updates. Anyway thanks for your help bro and have a nice day.
I'm pretty sure Battlefield 1 should ask you to download a UI update after deleting the twinkle folder.
Is Microsoft OneDrive app open on the PC? If so try closing the OneDrive app and then delete the twinkle folder and relaunch the game. See if the game asks you to download a UI update now.
