BF1 has been occasionally crashing lately, sometimes just to desktop and other times freezing the entire system. I have attached the information from event viewer as well as the dxdiag file I created after. Any help is appreciated. Thanks in advance.Faulting application name: bf1.exe, version: 1.0.54.32003, time stamp: 0x5ae50979Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000Exception code: 0xc0000005Fault offset: 0x00000001508d4a90Faulting process id: 0x978Faulting application start time: 0x01d406b903d3013dFaulting application path: C:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exeFaulting module path: unknownReport Id: c03c7962-ca2d-4dec-a4b1-5b7cd3e28420Faulting package full name:Faulting package-relative application ID:

I performed all 6 steps as well as uninstalled that windows update for a second time. Game seemed to run fine until today when it crashed and required a restart of the computer. I restarted to see windows once again applied the update even though it was supposed to be paused until next month. I have now manually disabled the windows update service, uninstalled the suspected offending windows update, and will perform the 6 steps again. Fingers crossed. I will provide an update on the situation soon.

Hey @00Skip,Please try the Steps below:1. Manually Uninstall/Reinstall Origin:https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/2. Clear Origin Cache:https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games3. Perform a Clean Boot:https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/4. Turn off the Origin In-Game Overlay in the Launcher, and the Battlefield 1 Game Properties in Origin5. Make sure Battlefield 1 has access with your Firewall Settings6. Uninstall/Reinstall Battlefield 1Try these steps, and let us know if you still need assistance.Thanks 🙂

@B1UE_HAWK wrote:uninstall two security updates one starts with 410 and another like 2xx i dont remember those exact number but yeah those two are the real culprit.. hope it helps btw those two updates came in recently so try// This is the main culprit from the last update: KB4284835

Hey @00Skip,Sorry to hear you're still experiencing this problem.Have you tried contacting EA Support via Live Chat to see if there's more in depth steps that you can take to resolve this?You can do so here:https://help.ea.com/contact-us/Thanks 🙂

Just an update, the game is still crashing. I am fairly confident this is the bug people are experiencing with ryzen systems. Many people with ryzen systems are crashing and I am now concerned EA isnt going to fix the issue since they claim that the update the other day was their final support update. I may have to cancel my preorder if this is how they leave a game. Any more help from the community would be great as EA support just tries to have me run through the same steps every time I call.

BF1 Crashing to Desktop | EA Forums

12 Replies

Link2097
7 years ago
Same for me, need a fix DICE !!!
Nom de l’application défaillante bf1.exe, version : 1.0.57.44284, horodatage : 0x5b92a7fa
Nom du module défaillant : bf1.exe, version : 1.0.57.44284, horodatage : 0x5b92a7fa
Code d’exception : 0xc0000005
Décalage d’erreur : 0x0000000005482c46
ID du processus défaillant : 0x3a28
Heure de début de l’application défaillante : 0x01d4565e946d0d0e
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe
Chemin d’accès du module défaillant: C:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe
ID de rapport : 553c29c1-1900-499a-875e-e1ab079aa2a2
Nom complet du package défaillant :
ID de l’application relative au package défaillant :
No problem since first beta and since this summer update I got 2-3 crash every day...
FIX IT PLEASE !!!
iluminatethesky
Legend
7 years ago
Hey @AudioGD @Link2097,

Here are some steps that I would advise you try:

1. Uninstall/Reinstall Origin:

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

2. Clear Origin Cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

3. Clean Boot:

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

4. Make sure your Firewall has access to Battlefield 1

5. Do a clean uninstall/reinstall of the latest Drivers for your GPU

Try these steps, and let us know if you're still experiencing issues.

Thanks 🙂

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BF1 Crashing to Desktop

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