Forum Discussion
4 Replies
I had 1 Operation crashing last night. I do not recall what the score was atm, but the screen went black and afterwards the server disconnect message appeared.
This was on PS4 in EU, last night
- INicexixI8 years agoSeasoned Ace
Hey... { @LesterYida @RanzigeRidder2}
I am really sorry for thous problems you can try this: These steps should help you!
-Check the minimum system requirements of the game against your computer (Windows/Mac) and update any drivers that are out-of-date.
-Unplug all USB devices (aside from the mouse and keyboard) and try the game again.
-Disable the Origin in-game overlay (IGO).
-To do this, launch the Origin client, then go to the Origin menu, Application Settings, Origin In Game, and then uncheck "Enable Origin In Game."
-Update the game.
-Repair the game install.
-Update your system (Windows/Mac)[ Am not working for EA, If is answer good please Grant XP or accept as Solution ].
[ Thanks for using EA ANSWERS HQ! ]. - ietxmmyrus8 years ago
EA Staff
Hey guys,
this should be two separate issues really.
The occasional server disconnecting mid-game was addressed just after your post, that's when the screen goes black and you get disconnected. There's a thread with more info in the Tech section.
In regards to the game crashing to desktop, would you be able to provide a DxDiag file and attach it to the post here? That might provide valuable insight regarding possible error sources. Here's how you do that.
Happens a lot for me....twice tonight. I did a dxdiag after each crash...will try to put information in here as attachments.