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kryptek's avatar
8 years ago

BF1 freezes on loading screen after the UI update (XBOX), any solutions?

Starting this thread because the previous one I'd seen was dedicated to PS4. Exactly as that one, I can rarely get beyond the loading screen with the russian woman. It freezes once it says it's personalizing my experience. If by chance I do get past that, it loads in offline mode. Once I connect online it just freezes. This is happening to a lot of friends and clan mates too. Can someone please help??

2 Replies

  • Hello @kryptek

    I had this problem as well. My problem changed once I restated Battlefield 1 by closing the game out completely. So about after the third restart it worked out and I've been playing fine ever since. But some things that I would try is too turn off the console completely and then start the console back up and then get back on to Battlefield 1. Then if this doesn't work then I would try to uninstall Battlefield 1 then reinstall it. After that if it still doesn't work I would try to mess with your network settings. Maybe disconnect from wi-fi or LAN Cable then re-connect. Also you could try to restart your router and see how that performs with Battlefield 1!

    Thanks, Zoie
  • kryptek's avatar
    kryptek
    8 years ago

    None of your suggestions work. Yes, if you quit and re open the game over and over you may get lucky and load in. This can usually take me up to 20-30 minutes of constant quitting and reloading. It seems like if I do successfully load in, play and don't quit my game when I'm done (just power off my xbox), when I power back up, the client reconnects to the servers successfully and there is no UI freeze. If I quit the game, I'll be stuck in the same cycle just trying to get the game to load.

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