Forum Discussion

KyleF72's avatar
9 years ago

BF1 Multiplayer - Access Denied

I keep getting this error and can't play online multiplayer, any ideas why it's happening, thanks.

5 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    Try log your account in Battlefield.com site and see if your account is working fine.

    Maybe its a temporary fail.

  • Anonymous's avatar
    Anonymous
    8 years ago
    cant be temporary, it has been happening to me since christmas of 2016
  • Anonymous's avatar
    Anonymous
    7 years ago

    When I enter either Multiplayer or anything associated with online playing or sharing in Battlefield 1 this message saying “Access denied” and that I am offline. There is no connect button, I have Xbox Live gold and my account has no age restrictions... 

    Help someone? 

    Btw how do i connect my EA account to my Xbox Live? 

    Thanks!

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hey @LitVampings

    Please double-check that your Xbox Live Gold membership is still active. Most of time when I see this it's because the account is a Silver membership or the Xbox account with the Gold membership is no longer sharing it to others on the console.

    If you have an Xbox Live Gold membership try these steps below.

    1. Power cycle the console: http://bit.ly/XB1_PowerCycle

    2. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

    Best of luck! 

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