BF1 won't start

Hi.

As the title says, whenever I click play nothing happens.
I first had the BF1 trial, which worked fine, then I got the full game, and I could never run it.
I would have to launch the trial exe and that would work, but after a while that would not work either.
The game process starts but quickly just vanishes from the task manager without any errors or messages.
I tried googling, I tried all of the tips and advice I found, nothing helped.
I reinstalled the game, did not help.

I have a feeling it might be an issue with the game DRM being in a conflict with the expired trial.

I am out of ideas of what to try.

battlefield 1

iluminatethesky
7 years ago
Hey @TotoZel,
When you launch Battlefield 1, does it just crash back to desktop, and open up Origin again?
If so, here are some steps you can try that might solve the issue for you:
1. Uninstall/Reinstall Origin:
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
2. Clear Origin Cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
3. Clean Boot:
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
4. Run Origin as Administrator
5. Run the BF1 exe file in your Program Files as Administrator
Give these a try, and let us know if you still need assistance.
Thank you 🙂

12 Replies

XSV_NiTEMARE
7 years ago
Hi there TotoZel,

Have you tried to delete the trial version and then run the full version?

Best regards,
Timmie.
TotoZel
7 years ago
Yes, but origin just reinstall the trial version by its own.
iluminatethesky
Legend
7 years ago
Hey @TotoZel,
When you launch Battlefield 1, does it just crash back to desktop, and open up Origin again?
If so, here are some steps you can try that might solve the issue for you:
1. Uninstall/Reinstall Origin:
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
2. Clear Origin Cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
3. Clean Boot:
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
4. Run Origin as Administrator
5. Run the BF1 exe file in your Program Files as Administrator
Give these a try, and let us know if you still need assistance.
Thank you 🙂
TotoZel
7 years ago
When I run the game, I see nothing, the origin play button goes gray for 10 seconds and goes back to normal again.
What happens is that the process starts, but goes nowhere and it just closes itself from what I can see in the task manager.
On the other hand BF4 works fine, but when in the BF4 menu I click to join a BF1 server the same thing occurs, BF4 exits, BF1 never starts going.
Shall try steps 1-3, I already tried steps 4 and 5.
KC_Tipin
7 years ago
Have you tried to run a MSinfo report and checking the Windows Reporting section to see if BF1 is crashing, and see what the faulting module name that is causing the crash?
https://help.ea.com/en-us/help/pc/how-to-find-and-attach-your-msinfo/
XTRA-Larsiano
Seasoned Ace
7 years ago
try installing the latest audio and video-drivers, and see if it helps.
EA_Atic
DICE Team
7 years ago
Hey, @TotoZel Did you manage to solve the issue?

If not did you follow on what has been suggested by @XTRA-Larsiano @KC_Tipin?

/Atic
TotoZel
7 years ago
Hi,

Sorry no, I was busy...
TotoZel
7 years ago
Since the beta of bf 5 came out I went to try it out, and the same problem as bf 1 happened, and I got really upset at that point. So I reinstalled origin and it resolved it. I didn't want to reinstall origin before because I was afraid it wont figure out all of my games forcing me to redownload the entire library.
vkone67
5 years ago
BF1 crash now results in CTD every time Exit Origin restart BF1 not restart?