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BovineTarantula's avatar
BovineTarantula
8 years ago
Solved

BF1 Xbox stuck on connecting

Trying to go online at the main menu but it is stuck on trying to connect. Every time I log on it automatically tries to connect and won't give me the option to not attempt that. Problem is isolated w...
battlefield 1
  • IIPrest0nII's avatar
    IIPrest0nII
    8 years ago

    @BovineTarantula 

    Did you try to reboot your router (turn off and remove power cable for 5 min. Then turn on it back)? Could you please check these articles?

    https://help.ea.com/en-za/help/faq/connection-troubleshooting-basic/

    For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

    If that doesn't help, please check this:

    In case you have "Failed to connect to EA Online" issue in Battlefield 1 or Battlefield 4 on your Xbox One you will need to try this possible solution:

    1) Go to Xbox Settings►► All Settings►►Network (Network Settings)

    Spoiler

    2) Then, go to Advanced Settings►► Alternate MAC Address and select "Clear"                              

    Spoiler

    After you will need to turn off (unplug the power cable) your Internet Modem (Router)  and wait 15 seconds and turn on it.  Then, also for Xbox One (turn off your Xbox One and unplug power cable and wait 15 seconds and turn on)

    Spoiler


IIPrest0nII's avatar
IIPrest0nII
Hero (Retired)
8 years ago

@BovineTarantula 

Did you try to reboot your router (turn off and remove power cable for 5 min. Then turn on it back)? Could you please check these articles?

https://help.ea.com/en-za/help/faq/connection-troubleshooting-basic/

For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

If that doesn't help, please check this:

In case you have "Failed to connect to EA Online" issue in Battlefield 1 or Battlefield 4 on your Xbox One you will need to try this possible solution:

1) Go to Xbox Settings►► All Settings►►Network (Network Settings)

Spoiler

2) Then, go to Advanced Settings►► Alternate MAC Address and select "Clear"                              

Spoiler

After you will need to turn off (unplug the power cable) your Internet Modem (Router)  and wait 15 seconds and turn on it.  Then, also for Xbox One (turn off your Xbox One and unplug power cable and wait 15 seconds and turn on)

Spoiler


ietxmmyrus's avatar
ietxmmyrus
8 years ago

Hey @BovineTarantula,

if you tried to perform the troubleshooting steps provided by @IIPrest0nII, would you mind sharing your Gamertag with me? It seems to be linked to an account different from the one you are posting with.

  • BovineTarantula's avatar
    BovineTarantula
    8 years ago
    That's strange, because bovinetarantula is my gamertag. Did I enter it wrong in the account?

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