BF1 "You have lost connection to the session"
Whenever I load into a game of BF1, after a minute or 2 I am booted from the server and greeted with the message "You have lost connection to the session". This has been going on for a month now, and...
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This problem started appearing the first time on the 11th of May. Every time I connect in Battlefield 1 to an official DICE server I get disconnected within a time period of 1-10 minutes, usually 1-2 minutes. This issue does not occur though on community/rented servers which is also the only option I have right now.
The specific error I'm getting is ''You have lost the connection to the session'' (will attach a screenshot and a video).
Video https://www.youtube.com/watch?v=sN-XiQNhp40
I have exhausted all the the troubleshooting steps on EA's website with no success, like router/modem restart and reset. Clearing the chache in EA App, reinstalling the app and all the games, including repairing games.
I have even tested 4 individual ISPs to no avail. Not even VPN has helped.
A few weeks ago I even formatted both my desktop and laptop, fresh windows install and drivers only, no bloatware but the issue still occurs. In order to rule out both of my decvices being at fault, I even built a new PC and installed windows, drivers and Battlefield 1 but the same issue occurs, I get disconnected within 1-2 minutes.
So I decided to test my secondary account on all 3 devices I have and was able to play just fine without getting disconnected.
This leads me to believe that the disconnect issue is bound to my main account only (the one I'm currently typing you this message from).
So on all machines playing with my main account results in a disconnect, while using the secondary account no disconnects happen and everything works as intended.
I do want to mention again that playing with my main account on community/rented servers works. It's only the official ones that cause the issue.
From my research that I've done while troubleshooting, I stumbled accross some old EA HQ threads were this issue happened in 2017 but got fixed rather quickly by DICE.
This issue affects other players as well just like in this thread https://answers.ea.com/t5/Battlefield-1/Lost-connection-to-server-bf1/m-p/13722675#M80992
After these tedious 5 months I came to the conclusion that it's just a connection issue on EA's side regarding my main account.
I have contacted EA support 14-15 times already and every time I got told the issue was passed on to the technical team but there is still no fix in sight.
Hoping some EA community manager will help us 🙂.
@neoforo87OMG I thought it was just me as well and thank you for your response. I see you have performed extensive workaround for this, way more than I have, but still can't seem to fix it. It appears as though a 2nd account will have to be used in this case. Have you tried playing on other servers outside of the one you use? Because I seem to be able to play game after game on other servers but just cannot last 1 minute in an EU server lol
@mebrouk97for me it's a global issue. If it's a DICE official server I get kicked. Custom community servers work fine.
I also have another theory that older accounts tend to have this issue. Is your account new or rather old ?
- @neoforo87 Oh I've had my account since 2016 so yeah it's old lol
@neoforo87
After EA server maintenance, you can play on official Dice servers for a few days (server side problem).@HUN_galga That's a relief. Have you been able to play on your main account without getting disconnected and I mean your main account ?
I remember you had the same issue not so long ago.
