BF4 - Crashing, Need Help
Hi, I am in need of help regarding my account. I keep getting Direct X error crashes and it is only happening with bf4. I do not own bf1 so I cannot test that. I am wondering what are my options? I have tried erasing drivers and reinstalling, I even reinstalled windows and deleted and reinstalled the game numerous times over the last 2 months to try to solve the issue. I can run the game for a while before a crash but the crashing is really annoying and inconvenient and really ruins the experience with the game. Sometimes I get the error message when I crash and sometimes the game just freezes and I am forced to force close it with task manager. What can be done? I have a GTX 780 Ti, currently running latest driver which is 398.36. This issue has been happening for a while, way before this newest driver update.
Give this a try please for settings and updates and if need be please do this set of steps for the video card driver. As well as what windows are you on?
Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x64)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.
Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.
Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game
Origin Cloud Storage turn it off
Origin, settings, General
Make Sure BF4 is set to 64bit if your windows is 64bit
1- open origin and go to My Games
2-Right click BF4 and go to Game Properties
3-Under when launching this game set it to x64 and check off disable origin in game.
4- Hit apply REBOOT your PC and then test your BF4
Reboot PC test BF4Make sure all this is up to date on your PC as well please......
Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35
Reinstall Microsoft C++ For my game PC's I install both x64 and x86 as it does not hurt the PC
NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
http://www.microsoft.com/en-US/download/details.aspx?id=40784
Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653
Adobe Flash Player update
http://get.adobe.com/flashplayer/
Go to Punk Buster site
http://www.punkbuster.com/index.php?page=pbsetup.php
1- Download PB then extract files to your desktop.
2- Open Punk Buster folder.
3- Click on the PB setup and it will open.
4-Add your BF4 game to punk buster its at the top of Punk Buster.
5-Then update punk buster again at the top of Punk Buster.
Reboot PC test BF4As you reinstalled the game if it is still not fixed after settings and updates please try this next...
C:\Users\your PC Name\Documents\Battlefield 4
BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.
1- Go to my Documents and remove BF4 folder place it on your Desktop for now.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.If still not fixed then please do this next part for the video card driver as this could fix it if you never did a clean install like this in the past....
Copy and paste all of this to note pad and put it on your desktop...
When the time comes to install the video card driver you will be picking advanced you will only install two things from it for Nvidia cards 1- Graphics Driver 2- PhysX System and for AMD cards only check off display driver and catalyst control center. As well as check off CLEAN install
This is how you do a clean graphic driver clean install.........
Go download the free version of CC cleaner..
https://www.piriform.com/ccleaner
Install CC Cleaner.....
Now use it to clean the registry, reboot PC and check the registry one last time for any issues. If it finds any repeat steps until it finds none. CC cleaner will give you the choice to back up or not and the first time you run it it is normal if it finds 80 + errors in the registry as every installed or uninstalled program will leave fragments behind in registry and CC Cleaner will clean this up.
Next
Start by downloading your graphic card drivers from here,
AMD; http://support.amd.com/en-us/download
NVidia; http://www.nvidia.com/Download/index.aspx?lang=en-us
Download the one you have and save it on desktop, you are going to need it!
It is very normal for windows to install a video card driver on you this is why you must pick advanced then clean install when you get to the part to install the new video card driver. See part 2 step 2
1- press windows button,NOTE>>> Or just go to device manger and skip to step 5
2- right click my computer,
3- press property’s, you will get a new window here.
4- in the new window click device manger on your left side of the screen, you will get another new window here,
5- you will see in the latest window a list of devices you have in your computer, click on the arrow beside Display driver and a small fall down menu will show you what kind of graphic card you have.
6- left click on your (graphic card name) so it’s highlighted in blue,
7- right click (graphic card name) and press property’s, you will get a new small window here,
8- in the new small window click on Drivers, you will see the name between the tabs,
9- in the driver menu click on uninstall, you will now get a really small window that ask you if you’re really sure that you want to uninstall you’re graphic card drivers,
10- click ok, Reboot PC
Part 2.....
1- after you have started up/ rebooted your computer run CC Cleaner again on the registry to be sure it is all clean then do the new video card driver after. Once registry is clean click on your graphic card install file,
2- follow the instructions of your graphic card installer, Pick Custom / Advanced and only check off for Nvidia 1- Graphics Driver and PhysX System as well as check off clean install
2- for AMD card only check off display driver and catalyst control center as well as check off clean install
3- when you have Installed your new graphic card drivers restart / Reboot your computer, and clean registry one last time. On a side note to help keep a PC stable it it a good idea to run CC cleaner after you remove or install any program after a reboot.
4- you’re done. Test BF4
