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LordCalluminati's avatar
LordCalluminati
9 years ago
Solved

BF4 crashes on launch

I've just installed BF4 on my new laptop and I can't get the game to load, it just crashes when launching

The specs are I7-6700 HQ

16gb Ram

64 bit

GTX 965m

I have tried loads of things which I've found around the internet with no luck

battlefield 4

9 Replies

  • LordCalluminati's avatar
    LordCalluminati
    9 years ago

    Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.160715-1616)

    Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz

    Memory: 16384MB RAM

    Name: Intel(R) HD Graphics 530

    Date: 2/2/2016 01:00:00

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Hey @LordCalluminati,

    please follow the guide on the article linked earlier and post your DxDiag as a .txt file. 

    Cheers, 
    Val

  • MADrag0n's avatar
    MADrag0n
    Legend
    9 years ago

    Hello @LordCalluminati

    try to update drivers on my way 🙂:

    - download dxwesetup and run/install it as Admin

    - download chipset drivers and run/install as Admin, restart pc

    - delete intel gpu driver, restart pc, install this x64 version as Admin, restart pc

    - delete nvidia gpu driver, restart pc, install this version as Admin with "clean install" option, restart pc

    - check that game use the nvidia gpu

    - check and close\disable all programs like this

    - delelete folder C:\Users\[User_name]\Documents\Battlefield 4\

    - try to play...

  • LordCalluminati's avatar
    LordCalluminati
    9 years ago

    That's done it thanks!!

    It looks like the anniversary update made the drivers stop working

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

     I've just bought Battlefield4 for my windows10 laptop, it has installed but I am not able to play it at all because the game crashes on launch.

    I click play campaign or multiplayer server on Battlelog the game appears in a black blank window, then in about 3s the error message: BATTLEFIELD 4 HAS STOPPED WORKING a problem caused the program to stop working correctly, windows will close the program and notify you if a solution is available.

    I have ave looked on every thread forum and site and tried everything I could think of: restarting my computer, windows compatibility settings for bf files, updating drivers, clicking repair and update game for bf4 on origin, uninstalling and reinstalling the game. Nothing changes!

    My computer's specs:

    -8GB DDR3 RAM

    -Geforce 920M 2GB

    -Core i7-5500U dc 2.4 GHz

    (Aspire E5-573G laptop)

    Is 2.4GHz too slow? I just want to play battlefield4 please help!

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