Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

BF4 CTE Sign Up/Log In Error

I cant register or log into the CTE due to these 2 errors: 

Your registration failed. Your account is already registered. Try logging in instead.

And when I log in:

YOUR ACCOUNT HAS NOT BEEN SIGNED UP FOR CTE. START YOUR SIGN-UP PROCESS BY ACCEPTING THE TERMS BELOW.

EA cant help me and say I have to go to the forums because EA has a **bleep** service.

10 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    This may be a cache/cookie issue. Please try another browser or clear the cache and cookies of your current browser.

    Have you received any kind of ban?

  • Anonymous's avatar
    Anonymous
    11 years ago

    No, Never had a ban or a kick and tried diffrent PC's and browsers. Even at EA them selfs they tried without succes

  • I am having the same issue.. 

    I am going in a loop.

    I try to Register.http://i61.tinypic.com/152esyr.jpg [i61.tinypic.com] (Your Account is already registered. Please Sign In.)

    I try to Sign-In. http://i58.tinypic.com/23syebr.jpg [i58.tinypic.com] (Your Account has not been signed up for CTE. Please Accept the Terms Below.)

    EA support said the Studio knows about people not able to sign up.

    They could not give me a master ticket number because they said the Studio is working on it.

    I have not seen any mention of it besides a few people posting.

    The only thing I know to do is wait at this point and hope that DICE really does know about this issue and hope that support didn't just tell me that to close the case.

    We will see.

    I noticed the last post was two days ago. Did you get the Issue Resolved?

  • Anonymous's avatar
    Anonymous
    11 years ago

    HI, No my issue is still here but after 2 days in conctact with EA support I finnaly got someone who knew what to do. My 'case' has now been sent through to expert level who will solve my problem. When I get an email from them I will tell you what to do!

  • Yeah, Let me know if you hear anything..

    If anyone else finds this thread please post here so that they know this is widespread to more then one account.

    😕mileyhappy:.

    Edit: Tigge from DICE said EA support has to do it.

    EA Support said they have no option to Enable CTE.

    Trying tomarow because of no specialists being avaliable on the weekend..

  • I've been having the same problem ever since the start of CTE. Please let me know if you have a solution yet.

    I really want to get into the CTE.

  • Anonymous's avatar
    Anonymous
    11 years ago

    The only fix is to swap your game over to a diffrent origin account through origin support.

    You will loose all rank..

    That was the only way to have it fixed.

    They tell you that specialists will look at your case, but I wated a month with no replies.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Has this been solved for anyone? (Except by creating a new account?)

    Could it be that all of us who have this problem have tried to sign up to the CTE relatively early in the programme, when the servers where a little overwhelmed by the number of people trying to sign up and the sign-up process wasn't finished properly due to unavailable servers?

    What's frustrating is that you don't get through to the people that could solve the problem.

  • No, EA will not help you.

    I never heard from anyone. I just said to reset everything.

    Now I may need to again because the Phantom Bow assignment is stuck for me.

    I don't think there is a specialist team.

  • Anonymous's avatar
    Anonymous
    10 years ago

    I sighed up for the cte and i have premuim but when i click login it goes to the sigh up page and hwen i click Agree it says well Error