alright so i think i found the problem and the solution. to anyone recieving the directx error GetDeviceRemovedReason and is using a geforce driver and geforce experience, this may help you. try and turn off Steam and then run the game. it worked for me after much hair pulling and keyboard smashing.
i figured this out when i thought that geforce experience was the problem becasue i never had any problems with directx until i installed it and started using shadowplay. first i tried turning off shadowplay but that did nothing. so after reinstalling drivers and directx i had temporary fixes that would last about a week. so today i went to uninstall the geforce experience, after many dx errors, and it told me i had to exit steam in order to unistall it, which means that Steam is actively using geforce experience even if you are not running any games on steam. so i didn't uninstall geforce experience and exited Steam and presto. the game launched with no errors.
since it is Steam that causes the error i guess that is why no one at EA knows what is causing the error.
EDIT: nevermind, it seemed to have a temporary fix but after my computer was restarted the error returned. now i'm going to try and uninstall nvidia experience
@Monguy42 wrote:alright so i think i found the problem and the solution. to anyone recieving the directx error GetDeviceRemovedReason and is using a geforce driver and geforce experience, this may help you. try and turn off Steam and then run the game. it worked for me after much hair pulling and keyboard smashing.
i figured this out when i thought that geforce experience was the problem becasue i never had any problems with directx until i installed it and started using shadowplay. first i tried turning off shadowplay but that did nothing. so after reinstalling drivers and directx i had temporary fixes that would last about a week. so today i went to uninstall the geforce experience, after many dx errors, and it told me i had to exit steam in order to unistall it, which means that Steam is actively using geforce experience even if you are not running any games on steam. so i didn't uninstall geforce experience and exited Steam and presto. the game launched with no errors.
since it is Steam that causes the error i guess that is why no one at EA knows what is causing the error.
can confirm, steam has nothing to do with my crashing and this error.
I have experienced no Directx crashes in either BF4 or DragonAge Inquisition for a little over a month now. I removed GeForce Experience from my system and it has resolved the issue for me.
