Forum Discussion

3 years ago

Bf4 error code 1 + connection to ea online lost

Unable to access multiplayer in bf4. Whenever I quickmatch or server browse I get the error code 1 message, then lose connection to ea online a few seconds later. Things I've tried that didn't work:...

battlefield 4

EA_Illium

EA Staff (Retired)

3 years ago

Hi @bullet1maniac When you have a moment can we try the following?

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)
EGS - Repair (Library > Tile dots > Manage > Verify)
Steam - Verify in your library

EA App's Cache (Top Left Menu > Help > App Recovery)
Connection and Advance Connection Guides
Check for other applications that may be limiting EA App or Game performance
Run the System File Checker tool then Check for Windows and GPU updates
Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
Restart your device in Clean Boot mode, then just try running the client and game