Im getting a lot of " cheating " messages every single time I play BF4 on xbox series x. when I've been playing this game since the release so you'd assume i'm good at the game. All of the sudden on my account Im getting error code 1 and it won't let me matchmake to any online servers. Made another account and it worked perfectly fine but I want to use my original account. Is this a ban because peoples feelings are hurt or?
Hi @cjayb22 Error Code 1 doesn't relate to a ban from what's been said in the past by EA staff, so that's most likely not the issue. However, if EA ban you then they email you a notification and that status will be shown at https://help.ea.com/en/my-ban-history/, so you may want to double check still to confirm.
Looking around this site, I've found the thread below which contains some information about making changes to your connection, which could be worth trying.
https://answers.ea.com/t5/Battlefield-4/An-unknown-error-has-occurred-Error-code-1/td-p/9988707
You can also contact EA Help for assistance at help.ea.com if changing your settings doesn't work.
Thank you for the solution I appreciate it! I found that entering in the battlelog and joining a game from your PC worked like a charm. This is a weird issue.
