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LichiLax's avatar
12 years ago

BF4 Freezing Or Crashing on PC

all the time im playing BF4 my PC crashing or freezing after like 5 minutes.. i tried almost everything i belive UNinstall and Insatall again , repair game , update PB and all my drivers even install windows again.. nothing helped..

when im freezing i cant do anything and i must restart my computer 0CTRL + ALT + DELETE) not working too when freezing..

or im getting this error:

ERROR

Could not join server⚽ (and yeah i opened the port 3659..

tried to contact with EA Supporter and this is his soluotion:

"

Here are some useful steps for you-

End Background Task: 
1. Hold down the Ctrl, Alt, and Delete keys at the same time and select task manager.
2. Click the "Processes" tab.
3. Click on the gray bar in the middle column that says User Name to sort by user name.
4. Do NOT select anything for SYSTEM, LOCAL SERVICE, or NETWORK SERVICE.
5. Click on anything besides EXPLORER and TASKMGR for this User Name or other user names.
6. Click on END PROCESS
7. Repeat these steps until only explorer.exe and taskmgr.exe are open for this user profile.

Delete Temporary Folder: 
1. Double click on "My Computer"
2. Double click on the C: drive
3. Double click on the "Windows" folder. 
4. Double click on the "Temp" folder.
5. Hold the "CTRL" key and tap the "A" key to select all.
6. Tap the "Delete" key on your keyboard and accept the "Are you sure you want to delete these files" prompt.
Press the windows key+R and then type " %temp% '' and then delete everything from there as well.

Origin clear cache
1. Clcik on origin menu.
2. Select Applicaton setting from the menu.
3. Select Advance setting
4. Click “Delete all game installer tab.”

Disabling UAC in Windows 7
1. Click on Start 
2. Click on Control Panel 
3. Click on the "View By" option and select the Icon view (large or small options give the same information) 
4. Select User Accounts (it should open into the account of the user who is currently logged in) 
5. Click on the bottom-most option, which will be "Change User Account Control Settings" 
6. Adjust the slider to the bottom-most option
7. Accept the changes 
8. Restart the computer

Clean boot in Windows Vista/7:
I would suggest that you try running your system using the Windows clean boot option. That way you would be able to locate any program that might be interfering with the game. 
The instructions for clean booting your operating system can be found at the below link: -
http://support.microsoft.com/kb/929135

Affinity:
· Customer needs to login to Origin (If it is a digital download) 
· Run the task manager  (Ctrl-alt-delete) 
· Go to the "Process tab" in task manager 
· Right click on Origin.exe 
· You will get the option of "set affinity", click on it 
· You wil get CPU 0, CPU 1, CPU 2 and CPU 3 options. 
· You need to select CPU 1. 
· Click on "Apply" and then "OK" 
After this please launch the game from Origin. 
Then you will be automatically redirected to Battlelog.
Click on "Multiplayer" on Battlelog
Browse all servers
Select any one server
You should be able to join the server. After joining the server select "Alt+ Enter" to run the game in full screen mode

Disable firewall and antivirus:

I would suggest that you try temporarily disabling any firewalls you have running on your system: - • Software firewalls can simply be turned off, usually by right clicking on the icons 
near your clock and selecting "Close" or "Exit". • Hardware firewalls should be bypassed by going from the computer directly to your modem, skipping any router you may have.
Open Windows Firewall by clicking the Start button , clicking Control Panel, clicking Security, and then clicking Windows Firewall.
Click Turn Windows Firewall on or off.   If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Click Off (not recommended), and then click OK.

Allow a program to communicate through Windows Firewall
1. Open Windows Firewall by clicking the Start button 
, clicking Control Panel, clicking Security, and then clicking Windows Firewall.
2. In the left pane, click Allow a program through Windows Firewall. 
 If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Select the check box next to the program you want to allow, and then click OK.

UPNP :

-Click on the windows logo/start button
-In the searchbar, type services.msc
-Press ENTER
-A list of services should now be in front of you.
-Cli"

Didnt work too after all this - any help please??

BTW My System :

8 GB RAM Memory
Core i5-4670 
Nvidia Geforce Gtx 660
Windows 7 Premium

15 Replies

  • LichiLax's avatar
    LichiLax
    12 years ago

    Thx for helping! i just tried and got freezed after 15 minutes.. and have to reboot like alwaqys... didnt work

  • Hey guys! I spoke with ea support in live chat.

    I wrote them -

    Hello, i have a request, can you tell to dice development team, that mantle is broken in game after latest server update 28.04.2014 in bf4, all fixes that recomended your operators don't help, i just want you to tell them about it, maybe dice can fix this problem, because a lot of people have this problem, before this update mantle worked perfect but now bf4 crashes every 5-15 minutes or before loading map.Mantle is my only one chance to play normally with good fps.

    They answered me - Sure. We will forward this message to our superior team so that they can fix this issue.

    So, let's wait for fix from DICE, i hope that this problem will be solved soon.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Same thing here, game starts crashing in past days.

    It looks like it is failing in Naval Assault maps only, usually right after spawn or after some action. Sometimes with graphic glitch.
    Yesterday I was playing secound assault and vanila maps with no issue at all, looks like limited to naval assault in my case.

    NVIDIA GTX460



    Faulting application name: bf4.exe, version: 1.2.0.1, time stamp: 0x532998a1
    Faulting module name: bf4.exe, version: 1.2.0.1, time stamp: 0x532998a1
    Exception code: 0xc0000005
    Fault offset: 0x0000000001426e6f
    Faulting process id: 0x3a18
    Faulting application start time: 0x01cf69c96f59c228
    Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
    Faulting module path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
    Report Id: efa838f5-d5bc-11e3-9355-60eb693f9b44

  • Turn off the DEP helped for me.. but only for freezing.. i still getting sometimes the error could not join server?⚽

  • I tried turning off DEP but "bf4.exe has stopped working" is still here.

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