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CnC_DblTap's avatar
CnC_DblTap
9 years ago

BF4 freezing screen during play 98oti

Hi guys/girls, my BF4 is freezing about 3 to 4 minutes into game play, no error the screen just freezes, I have uninstalled and reinstalled, tried te repair game option and nothing is helping, any ideas? 

battlefield 4

4 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    DxDiag is the Direct X Diagnostic tool within Windows used for troubleshooting, when someone asks for a dxdiag they're looking for the text report that this tool generates. 

    It contains a bunch of system information, and it can often show up potential system issues. 


    You can find more info here:https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information


    Since they're quite long and unwieldy, we usually ask folks to upload to another site then link to the report in their post.

    Hastebin for example is often used for this purpose. 

  • ragnarok013's avatar
    ragnarok013
    Hero+
    9 years ago
    @CnC_DblTap wrote:

    Hi guys/girls, my BF4 is freezing about 3 to 4 minutes into game play, no error the screen just freezes, I have uninstalled and reinstalled, tried te repair game option and nothing is helping, any ideas? 

    In addition to the Dxdiag what are your PC specs to include OS and GPU driver version?

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