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Anonymous's avatar
Anonymous
11 years ago

BF4 Game Crash after Deploy - ATIdxx64.dll Fault Module Name

Recently Reinstalled BF4.  

Start game and get the following Crash Report within 15 seconds of hitting Deploy.  I have tried to revert drivers and only get artifact of multicolored spots all over screen then crash out.

Problem signature:
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.5.2.34169
Application Timestamp: 55d7db58
Fault Module Name: atidxx64.dll
Fault Module Version: 8.17.10.625
Fault Module Timestamp: 561beb7b
Exception Code: c0000005
Exception Offset: 000000000036651d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: dc75
Additional Information 2: dc751a634e35056b200c6d205d756e89
Additional Information 3: 978f
Additional Information 4: 978f90cafd6c3bd7e16d2b6e7591fdf5

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System Setup:

Windows 7

Intel i7 X980 Processor

12 GB Ram

64 bit

AMD Radeon HD 5900

Driver version 15.201.1151.1005

battlefield 4

1 Reply

  • Anonymous's avatar
    Anonymous
    11 years ago

    @slowkillc4 

    At first, please check your latest video-card driver and check what version of the origin client is installed on your computer. Install the newest driver for your video card.

     Please download the latest physx driver. This could solve your problem.

     

    Go to your custom settings of your video-card software. Disable all extra options for enhanced graphics and set the preferences for AA and anisotropic to “use application settings”.
    Set the BF4 graphic options to “low quality” or reduce AA and anisotropic filtering to a minimum.
    Launch the game, if the issue is solved, you can try to set the graphic options higher.

    Sometimes, this issue can be related to the cloud storage.
    Open your Origin client, click on “Show Game Details”. Then you go to the cloud button on BF4 and uncheck the “enable cloud storage for all games” box. Launch the game.
    If that helped, you can try to enable the cloud storage after a restart; it might work after with the cloud storage function. Make sure to use the local datawhen the information box popping up.

    Please let us know, if this workaround helped to solve your issue.

    Cheers

    Basti

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