BF4 "Hidden" ping

I have been trying to play bf4 on the only server I play on but I keep getting kicked by admins for having "hidden ping". I just think its my dorms internet, as i joined a different server and a server admin told me to tell my schools ISP to allow something thru (forgot what it was). I generally dont want to take the route of asking my schools ISP to allow something thru. Is there another fix for this? as a few of the methods I found didn't work.