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Anonymous's avatar
Anonymous
12 years ago
Solved

BF4 keeps putting computer to Sleep Mode, shutting off monitor

Hi. I've been having this non-stop problem with BF4 for the PC. I'd be able to play 5 to 10 minutes of gameplay on multiplayer and shortly after my monitor would be put into sleep mode. During this,...
battlefield 4
  • EA_David's avatar
    EA_David
    9 years ago

    @joel13576 That's quite odd indeed. 

    Fortunately there are a few steps that should help. 

    Start by running the repair function. In Origin, you can right-click the game panel and you should see the option to repair. 

    If the issue persists after the repair, you can try a clean install of your graphics drivers. 

    Download the latest package for your graphics card, and during the install process, you should get the option of a clean install, usually under the custom install options. 

    https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

    Thanks. 

Anonymous's avatar
Anonymous
12 years ago

Thanks for responding, been waiting forever for someone to even ask a question.

Yes I'm only able to restart my PC. I can't wake it up from sleep mode. I've locked my PC before, I'm not quite sure what you mean about that. My video driver is updated to the newest version appartently, and my in game graphics is always set to medium. My PC can run the game considering I can run more CPU intensive games than BF4 without a problem. As stated before my OS is Windows 7 Ultimate.

This never happened before, a long time ago when I first bought BF4 and played it for a month or so. After a while, the game just broke for me and constanting is doing this, and I have no idea why.

Anonymous's avatar
Anonymous
12 years ago

Okay could you please provide us your exact in-game graphic setup as well as what kind of graphic enhancements you have turned on in your Catalyst driver software?

 

Go to your custom settings of your video-card software. Disable all extra options for enhanced graphics and set the preferences for AA and anisotropic to “use application settings”.
Set the BF4 graphic options to “low quality” or reduce AA and anisotropic filtering to a minimum.
Launch the game, if the issue is solved, you can try to set the graphic options higher.

 

You could check your GPU and CPU heat with a tool to check if the game is somewhat causing a overheat lock-down of your PC. 

 

Please go through following steps as well:

Cheers                                                                                   
Basti

 

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