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Anonymous's avatar
Anonymous
12 years ago
Solved

BF4 keeps putting computer to Sleep Mode, shutting off monitor

Hi.

I've been having this non-stop problem with BF4 for the PC. I'd be able to play 5 to 10 minutes of gameplay on multiplayer and shortly after my monitor would be put into sleep mode. During this, I can't move my mouse or press keys on my keyboard to turn it on. It stays like that until I manually restart my computer using the power button. Any fixes for this? Thanks.

----Specs----

• Windows 7 Ultimate

• AMD Athlon II X4 630 Processor

• AMD Radeon HD 6800 series

• AMD Radeon Graphics Processor (Chip Type)

• 8 GB's of RAM

• 1920 x 1080 (32 bit) (60Hz) Monitor

I basically gave up attempting to fix this problem because of how many times I've failed. I hope to receive some help soon, thank you.

 

 

-- The message I get on my monitor when it "sleeps" is something like " No input available. OR Video not available" something about video. Screen is black too, and sound usually loops before it goes into this state. --

  • EA_David's avatar
    EA_David
    9 years ago

    @joel13576 That's quite odd indeed. 

    Fortunately there are a few steps that should help. 

    Start by running the repair function. In Origin, you can right-click the game panel and you should see the option to repair. 

    If the issue persists after the repair, you can try a clean install of your graphics drivers. 

    Download the latest package for your graphics card, and during the install process, you should get the option of a clean install, usually under the custom install options. 

    https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

    Thanks. 

15 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    I have the same problem, but for me it happens ALOT when i use the ACE 23 gun in BF4. But when i use a different gun it doesn't turn off anywhere near as often. It also happens on the map "HANIAN RESORT" when i parachute. It also happens on ARMA 3 when i go into first person in certain helicopters at night time. I think its something with my graphics card but idk anything about computers except how to turn it on. 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @joel13576 That's quite odd indeed. 

    Fortunately there are a few steps that should help. 

    Start by running the repair function. In Origin, you can right-click the game panel and you should see the option to repair. 

    If the issue persists after the repair, you can try a clean install of your graphics drivers. 

    Download the latest package for your graphics card, and during the install process, you should get the option of a clean install, usually under the custom install options. 

    https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

    Thanks. 

  • are you * kidding us EA, FOR * SAKE?! you already gave us that "solution" and it doesn't make a * difference!!!! we are not so dumb and these "steps" u provided us are the basic stuff a customer tries before asking on a * forum like this...i hope you will grow up EA....i hope that really bad....

  • Anonymous's avatar
    Anonymous
    8 years ago

    broooo guys I got same problem and solved it by my self :D
    Open ur case and check all ur power supply cables and ports something is dumb there if ur cables are good then check ur power supply and what Watt+ Volts  ur graphic's card needs  it will help good trust me. check ur cables as well gl hf I'm a problems Fixer by god blessing :D 😉

  • Anonymous's avatar
    Anonymous
    7 years ago

    I had same problem i tried all the suggestions on here and it did not solve my problem. Then i changed the computability setting to windows 7 and ticked run as administrator and problem solved..    I hope it works for you guys having the same problem

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