Hello all,I've recently gotten an issue where I can join a server just fine, but after a certain time has passed,sometimes it could be nearly instant or several minutes, I get kicked from the server. In the scoreboard my ping shows up as a "-" only, no numbers. I've always seemed to have this issue, but only within the past 48 hours has it gotten so bad I can not play anything. I have seen many people have this issue over the years in my research. I have reinstalled punkbuster, reinstalled origin and battlefield 4 itself, and running a wired connection. I am unfortunately on a campus and have no access to their firewall or their other systems. Any help would be greatly appreciated.

Good news, I fixed the issue. After contacting EA support, I was pointed to a connectivity article, and did the following steps... (Windows 10)1. go to control panel and open "Network and Sharing Center"2. On the left panel, click on "Change Adapter Settings"3. Go to whatever network and connection you use i.e Wireless or LAN4. Right click on it and go to properties5. Make sure Internet Protocol Version 4 is checked, and Internet Protocol Version 6 is unchecked.Once I did this, my ping is now visible to the server and I am no longer getting kicked.Hope this maybe helps someone in future.

BF4 Kicked For Missing PING | EA Forums

14 Replies

Itertzwhenipee6
5 years ago
Good news, I fixed the issue.
After contacting EA support, I was pointed to a connectivity article, and did the following steps... (Windows 10)
1. go to control panel and open "Network and Sharing Center"
2. On the left panel, click on "Change Adapter Settings"
3. Go to whatever network and connection you use i.e Wireless or LAN
4. Right click on it and go to properties
5. Make sure Internet Protocol Version 4 is checked, and Internet Protocol Version 6 is unchecked.
Once I did this, my ping is now visible to the server and I am no longer getting kicked.
Hope this maybe helps someone in future.
ElliotLH
Hero+
5 years ago
@Itertzwhenipee69 Glad you got it sorted out.

I hope you don't mind but I marked your most recent comment as the solution. I figured your steps might help someone else in the future 🙂
OMKAR_THE_MLG
5 years ago
Hey, i tired your fix but it still didn't work for me, Can you please help me.
Lycophos0
5 years ago
This solution and many many others I have tried won't work. What can I do?
WhyTheLongFace0
5 years ago
Same, I've tried so many things idk what to do.
Wutazu
5 years ago
I'm having this issue right now and this solution didn't work ☹️
bishtop
5 years ago
@Wutazu wrote:
I'm having this issue right now and this solution didn't work ☹️
After testing myself i found that if the OriginClientService service is not (check in task manager) then your ping will be missing.
If it is then do the following
1. Right Click your Windows Start Button then select Run
2. Type Services.msc
3 . Scroll until you find Origin Client Service and Double click to Open
4 . Just below where it says Service Status, Select Run and make sure Startup Type is Automatic
Between this and Disabling IPV6 in your network adapter settings, it should work. Also make sure your firewall is not blocking any Origin Service
Ninja_Broccoli
5 years ago
I have done litraly everything I have reinstalled Origin, Punkbuster and BF4. I have done all the port forwards, done both the things mentiond in this thread, there is no firewall block. And still this * wont work just a big - in the face and insta kick by admin
VortextheGorkha
4 years ago
Solved for me. I had this prob too, which started 3 days ago for no apparent reason. I reloaded origin, updated Punkbuster, checked settings on Win 10 firewall, etc, nothing.
Then had a look on router settings (TP Link) and turned off the firewall there and the kicks stopped (so far).
This is clearly not the best solution, but it worked for me on BF4.
VortextheGorkha
4 years ago
@VortextheGorkha Turns out that didnt work either. Same issue - I can see the ping on the server menu but still get kicked for missing ping on some servers.