BF4 MY RENTED SERVER XBOX 1

I RENTED A SERVER FOR OUR CLAN.  IT SOMETIMES WORKS AND SOMETIMES DOES NOT WORK FOR 64 PLAYER CQL.  MAP ROTATION DOES NOT MATTER.  THE ONLY THING THAT ALLOWS YOU TO PLAY WHEN IT IS MALFUNCTIONING IS LOWERING THE MAXIMUM AMOUNT OF PLAYERS.  THE ERROR MESSAGE DISPLAYED IS " FAILED TO CONNECT TO THE GAME SERVER, PLEASE TRY AGAIN".  I WANT THE ABILITY TO ALLWAYS HOST 64 PLAYER CQL GAMES AS I PAID FOR IT!!  HELP.EA.COM IS CURRENTLY A LOVELY WAIT OF 40-45MINS...  A SOLUTION THAT WOULD ALLOW MY RENTED SERVER TO OPERATE AT 64 PLAYER CQL WOULD BE GREATLY APPRETIATED.  I AM VERY CLOSE TO PLAYING TO ARMA ON MY PC FULL TIME...  STAY TUNED IN, THERE MAY BE A CHEAP  (ALL PUNS INTENDED) XBOX1 FOR SALE SOON!!!

***UPDATE

I CONTACTED EA.HELP.COM I WAITED A LITTLE OVER AN HOUR BEFORE I TALKED TO SOMEONE.  HE ASKED ME DUMB QUESTIONS AFTER I TOLD HIM WHAT WAS WRONG AND CONNECTED ME TO SOMEONE IN TECHNICAL SUPPORT...  THE NEXT GUY AND I DID A FEW THINGS:  1. HE RESET MY SERVER AND I RE-PUBLISHED IT, DIDNT WORK 2. I RESET MY ROUTER/MODEM AND DID A HARD REBOOT ON MY XBOX, DIDNT WORK 3.  HE HAD ME LOG OUT OF BATTLELOG (ON MY PC) AND DO A HARD REBOOT ON MY XBOX AGAIN.  THIS WORKED!!!   I AM NOT SURE IF ALL OF THIS IN TANDEM OR JUST THE 3RD STEP FIXED IT BUT YOU HAVE A PLAN OF ACTION TO EXECUTE WHILE YOU ARE WAITING 15-20 MINUTES (REALLY 1 HOUR) FOR THE EA HELP TO CONNECT YOU TO A CHAT ADVISOR WHO RESPONDS EVERY 2-10 MINUTES BECAUSE HE IS PROBABLY HELPING 6 OTHER PEOPLE WITH BROKENFIELD... I HOPE THIS HELPS GET YOU GAMING IN YOUR RENTED SERVER FASTER!!!