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Anonymous
12 years ago

BF4 PC Beta is crashing during loading screen

This topic is only for the freeze issues during loading screen. If you experience other issues, like a crash with a network error message or a crash during the game, please check our board first.

We merged several topics in this one to help our team gathering your feedback and provide information and updates for you all.

If you want to provide us details about your issue, please post your hardware and software specifications (we would need your driver built and your version of windows).

Please keep all in mind: This is a Beta.                

The reason for this Beta is to test our gameclient out to its. We are collecting your data and working on this issues, as we are preparing the game for the launch, just be patient.

Please try following workarounds before you reply in this topic. Some of those workarounds are collected from our community. I am sorry that we are not able to give everyone kudos here in this post.

Possible fixes:

 

Windows 7:
Update Windows to the latest version, SP1 is recommended and helped several people to fix this issue. We have the highest rate of solved issues with this workaround.

If you are playing the Battlefield 4 Beta with a Radeon or Geforce card, please make sure to install their respective Beta drivers:
http://support.amd.com/us/kbarticles/Pages/AMDCatalyst13-10WINBetaDriver.aspx Radeon 13.10 Beta Drivers
http://www.geforce.com/whats-new/articles/nvidia-geforce-331-40-beta-drivers-released Geforce 331.40 Beta Drivers

Please keep in mind that some graphic setups, especially from your graphic card control center, can cause trouble.
Go to your custom settings of your video-card software. Disable all extra options for enhanced graphics and set the preferences for AA and anisotropic to “use application settings” or even disable it. Disable especially all graphic boosts from your Nvidia control center or ATI catalyst application.
Check your task manager; disable ALL not needed third party applications.
If you are running SLI or OC cards, disable your SLI Bridge aka your overclocking option (if possible).

You can find the file to manually change your graphic settings under: C:\Users\User X\Documents\Battlefield 4\settings

Make sure BF4.exe is added to the whitelist of your firewall. We recommend to disable all firewall/antivirus software before launching the gameclient.

Update Punkbuster manually: http://www.punkbuster.com/index.php?page=pbsetup.php
Put each PunkBuster exe into Compatibility Mode. For 64 bit OS's the PunkBuster exe's are located here:
C:\Windows\SysWOW64\PnkBstrA.exe
C:\Windows\SysWOW64\PnkBstrB.exe
Put your BF4 exe into Compatibility Mode as well.

Cheers
Basti

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