Forum Discussion
people try amd catalyst 13.2 beta. the first beta.
for me its the most stable and fastest driver for 7970 which is odd to say the least, since its an old beta driver..
btw, i use v-sync and triple buffering in game.
edit: when starting the game it says your driver is out of date, just ignore and hit enter to continue to game.
I made a ticket with AMD technical support a while ago, they have now responded.
Their response:
- Thanks for your mail. Yes, our driver team had already received some reports related to this issue before, and after some investigates, they thought that this issue seems to have been resolved, possibly via a patch released by DICE. And they didn’t receive much reports related to this issues recently. So please try to find some game patches form EA to solve your issue, thank you.
So, apparently they think the error has magicly solved itself because we don't complain enough. So I would urge all in here with the problem to go to: http://emailcustomercare.amd.com/ and fill out a support request with all your relevant information. You can also write them at https://twitter.com/AMDRadeon, https://twitter.com/AMDGaming, https://www.facebook.com/AMDGaming and the other places AMD hangs out.
- ApprovedAnonymous12 years ago
New patch and server update today didn't change anything, in fact it might have become worse. I started a game after the patch and got a memory leak after 5 minutes.
Meanwhile I get Emails from AMD with the following "helpful" tips:
"Dear Customer,
You had reported an issue with the Catalyst 13.11 Beta driver which involved Battlefield 4 crashing after experiencing a severe memory leak.
We continue to investigate this issue.
Since Battlefield 4 is launched via Battlelog on a browser, what browser (name and version) are you using ?
If you launch the game via a browser other than the default browser you are currently using, does the problem continue ?
I appreciate your feedback and thank you, in advance, for your cooperation.
Regards
Ray Menzies
AMD Global Customer Care"At least it sounds like they are still doing something.......
- 12 years ago
I got that email a week ago too and pointed them to this thread.
They are actually trying to "blame" the browser which has nothing to do with the memory leak ...
- ApprovedAnonymous12 years ago
I got the same generic email as well--blaming the browser tells me they haven't been listening to our greviences at all--clearly the browser has nothing to do with the memory leak.