BF4 PS3 no one can connect to my rented server
I recently rented a server on BF4 ps3 for me and some friends to play the game before the shut down, however no one can connect to it, and everyone gets the same "failed to connect to the game server, please try again" error message. We can connect to other active servers however mine is impossible to touch.
It is also a hit and miss situation on if the "rent a server" menu option is available to give me access to editing the server itself.
There is also a strange text pop up that shows up when I first enter the "rent a server" menu when I can see my rented server in the menu below the server images that says "[Not started] *server name*". It's only there for a second. I don't understand what this means, however I've definitely purchased the server, money is gone from my PSN wallet and I'm able to edit the server settings when the option to do so is available.
How on earth can I fix this? EA.help keeps sending me here, and previous posts on this forum sends me to EA.help.