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Anonymous's avatar
Anonymous
12 years ago

BF4 White Screen of death!!!!!! PC Crash

Where do i begin?

Getting really into it (BF4) Omg Its amazing!!!! (Rocking back and forward in chair furiously with excitement)  Then from any time span of 2mins in to maybe a few rounds 'Bam' its Frozen Ahhhhhhhhhh!!!!!  Minimize Check hardware and temps there fine then return to find a full white or small windowed BF4 frozen with white boarder. (no sound) Once and only once I had a memory leak crashed due to not enough memory ahhh 8gbs should be enough lol.

I guess ill explain my current hardware then move onto the bizillian steps ive taken to try rid me of this, yet nothing will ease my pain.

ASRock z97 Extreme 4 mobo

i5 4690k Stock @3.5 Big Heatsink. Temps never over 52 c (watercooled next week with the nepton 280L just in case)

Saphire R9 280X Vapor X Temps never over 63 c (this week to be CF or try using the other card insted, identical)

120GB Agility 4 SSD

850W XFX Black Edition gold

8GB 1600 CL9 DDR3

Running Windows 8.1

This system I upgraded to from the following which had the same issue. (but often with sound loop or buzz)

ASRock 970 pro3 mobo

FX 6300 @ Stock 3.5

750W Gold

6950 MSI Twin Frozer 3 and tryed R9 280X

4 and 8GB 1600 CL9

120gb Samsung SSD

Now the Steps I have tryed!

Re Installed windows

Re Installed game

Old AMD drivers to the newest Beta AMD-Catalyst-14.7-RC1-Windows-July9

Updated all mobo Drivers (including audio) ASRock Website not the old drivers on the CD

Set audio to low cd qulity tryed a few acually

Disabled HD Audio Was anoying with no sound but hey I wanna play.

Microsoft Visual C++ many versions to the latest Update 4

Updated Punkbuster

Updated DirectX

Updated Game

Repaired Game

Dare say it tryed windows 8

Also All of these tryed running as administrator and in compadibility mode for every version of windows avalible.

Both 32 and 64 bit versions of BF4 were tryed under all these conditions.

Theres probably more things I have tryed just ask.

Teach me your ways And stop me from playing Call of Duty!!!

battlefield 4

2 Replies

  • 2042isNotBF's avatar
    2042isNotBF
    12 years ago

    If you want to you can always do the steps below to check or fix windows errors or just to rule it out. I do agree with EA_Barry on this.. This is probably a video driver or GPU configuration issue

    Test your windows for errors
    This works in all windows O/S vista Win7, Win8 and Win8.1 windows system file checker :] Copy and past this to note pad and put it on your desktop. As open programs can give you errors when you run this.

    ...... sfc /scannow ..... ever hear of it if not your going to love this .... it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them. This little tool as well as the event viewer saved me and fully helped me fix my BF4 issues as well as saved my .... many a format since I found it. This is the best toy they ever put in windows :]

    For win7 go to start left click in search type cmd and right click cmd pick run as admin

    For win 8.1 right click start bottom left of screen and pick command prompt admin

    1 - Open administrator command prompt and close web pages and programs like origin.

    2 - Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD

    3 - This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/

    4 -After its done reboot and do it again even if you had no errors the first time or had errors, could not fix ... run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...

    5- So if you ran it 2x and no errors your safe you can stop now for now lol, If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow

    6 - If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or try repair win 7 :/ But after format or repair and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between them.

    If your O/S is Win8 or Win 8,1 then you can run this next command / line in administrator command prompt. Sadly this does not work for win vista or 7 :/ It will restore the health of your PC and you dont lose anything and it will also fix errors in the registry :]

    dism.exe /online /cleanup-image /restorehealth ------- ONLY works for windows 8 and 8.1

    7 - When its done reboot

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