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Anonymous's avatar
Anonymous
11 years ago
SolvedApproved

bf4 will not work at all immediately crashes

i played this game fine before but i gave up because of bugs a couple months ago but now after updating again i was able to play but suddenly a week ago it crashed and gave the direct x error but now it does show the error any more please help.

also whenever i try it stays on initializing or logging in and as soon as bf4 open it crashes within 5 seconds

running windows 8.1 tried it in compatibility with 7,  vista, and 8.0

graphix card- gt755m

processor-i7-4700mq 

this is on the lenovo ideapad y410p 

please help i want to play bf4 again 

thnx ahead

  • Hi @tucas5, below is a list I usually post of common fixes:

    -Do a repair install of the game in Origin. In origin right click your game and from drop down choose repair install.

    -make sure that you've updated your drivers to latest version.
    If its Nvidia then go to the Nvidia website and download the latest graphics driver. http://www.nvidia.com/Download/Find.aspx?lang=en-us
    If AMD then go to its website and do the same. http://support.amd.com/en-us/download
    Choose a 'clean install' (usually in the advanced install options)


    If the problem only began after updating your graphics driver then try reverting to a previous driver (again choosing 'clean install)

    - make sure that your firewall/anti virus isn't preventing the game, Punkbuster or Origin from launching.
    Also check the quality of your internet connection.

    -Run the game as ADMINISTRATOR.
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and tick the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
    Do the same with BF4_x86.exe as well.

    -Disable Origin in game.
    In Origin - Application settings - Origin in Game - disable Origin in game

    -Run Origin as Administrator
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatability tab and tick the box next to RUN AS ADMIN.

    -Reinstall DirectX.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
    2:Find file named DXSETUP.exe and right click on it and choose RUN AS ADMINISTRTOR. Install it. It should update your DirectX install.
    3: You might need to reboot computer first.
    4: try to launch game.

    -Reinstall C++ redistributables.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
    2: Right Click on vcredist_x64.exe and choose RUN AS ADMINISTRATOR then follow onscreen prompts.
    Do the same with vcredist_x86.exe and follow onscreen prompts.



    Delete Profsave Profile:
    -Go to C:\Users\Administrator\Documents\Battlefield 4\settings and delete the file "PROFSAVE_profile" (or you could just move it somewhere else on your PC for safekeeping).This will also reset keybindings so you will need to do them again when you launch the game.

7 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    dont know exactly what the direct x error said it doesnt show it when it crashes anymore

    at the end it did say my cpu and gpu 

    please help

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    also i dont play single player but i will check

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    no it doesnt work either same thing bf4 window pops up then seconds later "bf4 has stopped working"

  • Hi @tucas5, below is a list I usually post of common fixes:

    -Do a repair install of the game in Origin. In origin right click your game and from drop down choose repair install.

    -make sure that you've updated your drivers to latest version.
    If its Nvidia then go to the Nvidia website and download the latest graphics driver. http://www.nvidia.com/Download/Find.aspx?lang=en-us
    If AMD then go to its website and do the same. http://support.amd.com/en-us/download
    Choose a 'clean install' (usually in the advanced install options)


    If the problem only began after updating your graphics driver then try reverting to a previous driver (again choosing 'clean install)

    - make sure that your firewall/anti virus isn't preventing the game, Punkbuster or Origin from launching.
    Also check the quality of your internet connection.

    -Run the game as ADMINISTRATOR.
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and tick the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
    Do the same with BF4_x86.exe as well.

    -Disable Origin in game.
    In Origin - Application settings - Origin in Game - disable Origin in game

    -Run Origin as Administrator
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatability tab and tick the box next to RUN AS ADMIN.

    -Reinstall DirectX.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
    2:Find file named DXSETUP.exe and right click on it and choose RUN AS ADMINISTRTOR. Install it. It should update your DirectX install.
    3: You might need to reboot computer first.
    4: try to launch game.

    -Reinstall C++ redistributables.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
    2: Right Click on vcredist_x64.exe and choose RUN AS ADMINISTRATOR then follow onscreen prompts.
    Do the same with vcredist_x86.exe and follow onscreen prompts.



    Delete Profsave Profile:
    -Go to C:\Users\Administrator\Documents\Battlefield 4\settings and delete the file "PROFSAVE_profile" (or you could just move it somewhere else on your PC for safekeeping).This will also reset keybindings so you will need to do them again when you launch the game.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    done everything doesnt work still now trying to revert my driver software to a certified version

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    @POOHSTICK17 wrote:

    Hi @@5staffman5, below is a list I usually post of common fixes:

    -make sure that you've updated your drivers to latest version.
    If its Nvidia then go to the Nvidia website and download the latest graphics driver. http://www.nvidia.com/Download/Find.aspx?lang=en-us
    If AMD then go to its website and do the same. http://support.amd.com/en-us/download
    Choose a 'clean install' (usually in the advanced install options)




    this is what it was i was using a beta driver so i reverted to a certified version thanks alot