BF4 won't install
I downloaded the game plus the DLCs but it won't even install for me. It says the install is finished but it won't launch from Origin nor from clicked the exe itself.
According to the log the install is aborted when this happens:
22:44:23 ERROR: Failed to copy D:\Origin\Battlefield 4\__Installer\Cleanup.exe to C:\Program Files (x86)\Common Files\EAInstaller\Battlefield 4\Cleanup.exe.
The target directory is always made read-only and invisible. Unchecking these properties does nothing. Deleting the directory will just cause a new one to get recreated and it will again be read-only and invisible. I have started Origin normally and in admin mode.
I'm on Windows 8.1
The problem has been fixed now after an EAgent escalated it to the next support tier. I will repost here the instructions I was given in case anybody else runs into this issue.
- Uninstall Origin
- Delete the game folder in c:\program files (x86\origin games
- Find the licence folder in c:\programdata\electronic arts\ea services and delete it
- Delete the origin folders in c:\programdata c:\users\username\appdata\local and c:\users\username\appdata\roaming
- Use CCleaner to clean the registry and clear both cache and temp files
- Run DOS as admin and execute the commands "dism.exe /online /cleanup-image /restorehealth" and "sfc scannow" then close the DOS box
- Install Origin
- Redownload BF4 and install it
