BFH - No sound

Very odd bug you have here and one I havn't seen for Hardline until now.

Just some questions:

• Does it work if you connect other speakers / headset play through that?
• Is it a USB headset or does it go into a soundcard?
• Which soundcard and what headset?
• Have you tried the game and Origin start as administrator?
• Have you tried turning all the volumes down to 1 and them increasing them slowly?
• When you start the game and there's no sound does there appear an error or warning in the Windows EventViwer Log?
• Have you tried resetting the game by deleting it's folder in:
  C:\Users\YourUser\Documents\BFH

• the headset are Astro A40's they plug into the Astro MixAmp, so a USB amplifier/soundcard.

Mixamp: https://astro-media.s3.amazonaws.com/manuals/2014/MixAmp_ASTRO_Manual.pdf

A40 Headset: https://astro-media.s3.amazonaws.com/manuals/2014/A40_PC_ASTRO_Manual.pdf

rest of windows sounds work while the no sound issue happens with BFH and all my other software/applications do have sound, so its not a headset or mixamp issue, not sure if you seen the linked screenshot above, it lists what I'm using.

• I'm already set as admin by default, UAC is disabled.

what I've tried so far is removing the BFH folder out of origin.

uninstalling origin

re-installing origin

placing the BFH folder back into origin games

ran repair

launched game as normal and I did get sound again for that session

just now when I logged out and logged back in, to test it, there wasn't any sound this time.

then I checked this post

tried the run as admin anyways, still intermittent, I did get sound, then when I left the server and rejoined it again I had no sound, so that has no affect.

• I even tried turning off/on the mixamp to disable/enable my audio, BFH picks back up in the device volume mixer, but no audio.
• I had already tried muting/unmuting BFH in the mixer and adjusting the volume, no change.
• nothing pops up in the event viewer log and no error window pops in or out of game.

Just now while typing this tried loading the campaign and I got sound, but this is an example of how intermittent it is, its always a * shoot if I am going to get sound on game launch or not.

• have not done a game reset yet by deleting that folder, I'll try that but assume that doesn't work; this was a brand new install when the game came out and I did get sound for the first 2 game sessions when I joined and left a couple different servers after downloading the game, then after that been having hit-or-miss sound/no sound issues when joining a server.

Does it also happen if you use your onboard motherboard's soundcard? If it does that will help rule out your headset as the issue completely and you should probably try a clean boot as described here: http://help.ea.com/en/article/how-to-clean-boot-your-pc/

I see where you're coming from with this, but based on the facts and results that wouldn't be necessary to even try out, because based on the results it wouldn't be a specific sound device issue.

Reason being, because if it was the mixamp itself, then I would be experience this intermittent no sound issue with everything -- in the general OS itself and other games/applications; but that's not the case. As I stated before I have not experienced this issue ever with anything else until now with Battlefield Hardlines. So its nice to try and place blame on the mixamp, but the device is functioning.

If it was the mixamp causing issues, I wouldn't just be experiencing No sound in battlefield hardlines; while with it being open, I also should not be getting sound in Diablo 3 for example and in the general OS and media/music player all at the same time, but I get sound in all those other applications, even when hardlines has no sound.

Now if I was experiencing that same intermittent no sound issue scenario with all apps and hardlines, I would agree with you in needing to test another sound device, but this is definitely not the case.

I have 16 years in computer experience, building, troubleshooting issues both self-taught and professional, so there's a lot of things I've tested and checked out on my end that would be the culprit, but I can be assured its definitely something with this game, specifically and not a technical flaw with the audio device i'm using.

So just as a general log, loaded up hardlines for the first time today after pc boot-up. I logged into a server and sound is working and worked for the entire session, so as a test, decided to log out of just the server and reconnect to another server and got sound on that one too.

This is a prime example of how it works and sometimes doesnt work, like yesterdays non-stop no-sound dilemma no matter what I tried to do with relaunching origin, BFH, and re-installing origin.

I'll update again when it loses sound again when i try to switch servers and when that happens I'll try the delete settings folder step and see if sound comes back afterwards, if not i'll provide the results.

I had the same problem. Try to start the game wit headset unplugged, then plug them only after game start. I solved this way. Made also a realtek driver upgrade.

I just had to quit a multiplayer session because of this problem, however with 5 minutes reading everything here, nobody suggested restarting the Windows Audio & Windows Audio Endpoint Builder services, which worked for me just before I was about to restart my PC.

Additional; in the volume properties it gives an option to test sound, of which I did BEFORE restarting the services and it played back sound as if there wasn't a problem, but for another person having this problem may seem confusing when other games or media playback sound without a hitch, lucky for them, my sound properties played sound but MP-HC.exe didn't hence the restart of windows audio services as a first diagnostic step.

to access the windows services screen do either of the following;

1) right click on the task bar and select Start Task Manager, Services is the 3rd tab along the top

2) press Start button and type in services.msc

3) Start > All Programs > Administrative Tools > Services

If the services are listed alphabetically, you will find them at the bottom under WINDOWS

(Restarting the WINDOWS AUDIO ENDPOINT BUILDER will restart BOTH services automatically)

Hope this helps someone.

http://battlelog.battlefield.com/bfh/profile/edit/ go here

and in the sound affects tab disable all. it works for me and should work for all.

plz share to everyone and maybe put my name?

None of these solutions worked for me. Here's what I just did, and it finally worked.

To get BFH to open and not just as a background process:

Make sure GstRender.FullScreenEnabled is set to 1

Also change GstRender.FullScreenScreen to 1

Changing GstRender.FullscreenMode didn't seem to make any difference.

Then for audio, I tried every possible source. The only fix was to plug my headphones into my monitor's slot. Wouldn't work any other way.

i dont see anything like that there