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NaDZeeM's avatar
NaDZeeM
11 years ago

BFH not working with Bluetooth Jabra Heaphones

Dear Support,

Been struggeling with this issue for weeks, case # 18376384.

Alieware Alpha, Windows 8.1 Pro X64. Bluetooth paired with my machine but not working ONLY in BFH.

Please advise the soonest,

Regards,

Nadim.

2 Replies

  • Carbonic's avatar
    Carbonic
    Hero+
    11 years ago

    Hi @NaDZeeM 

    You are not writing to EA support. Answer HQ is a community based support site = gamers helping fellow gamers.

    As for your suggestion, have you tried making another sound device the default and then making the headset the default afterwards?

  • NaDZeeM's avatar
    NaDZeeM
    11 years ago

    Hello @Carbonic

    Thanks for the clarification. However, I didn't leave any help solution and seems like it's a very hard issue, lol.

    I have contacted EA support previously via chat, but he always seems in a hurry, maybe catching the bus ain't easy...He always throw a small answer and leave.

    I have the following:

    Windows updates - Done

    DELL updates - Done

    Unpair / Pair - Done

    Changing default sound device - working with 3.5mm jack

    Headset working with other websites/movies/video/apps - YES, working fine.

    Headset working with other gaming platform - YES, steam, working great with all games (almost 8 games)

    After struggling, with connect/disconnect the headset, sometimes and I mean like "very few" sometimes it works with BFH. As soon as I turn off my machine and power it up again the second day, it's not working at all.

    Playing game with no sound is horrible.

    Thanks for your help.

    Regards,

    Nadim.

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