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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Black screen and spinning circle on startup

Hello, I am struggling with running my Battlefield 1 since last Origin update. Basically I open the game, it opens in windowed move. Screen is black, circle is spinning in right top corner.... and th...
battlefield 1
  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Ok,  I spent last 3 days on it BUT I FINALLY FIXED IT!!!!!

    Just on start - I tried ALL fixes available on internet but nothing worked, I went through all related topics for all Frostbite 3 games so I am pretty sure this is new fix.

    I had Windows 10, I cant even write how many things I tried. This bug caused all Frostbite 3 Engine-based games to open in black screen, I tried BF1, BF4 and Need for Speed - none of these worked.

    I realised problem is one of Windows 10 file or setting, I just couldn't figure out which one.

    My Windows Update showed "up to date" but when I manually checked my Windows 10 version it was 1703.... and newest Creator's Fall was 1709.

    I downloaded installer it updated my Windows 10 to version 1709 and magically Battlefield 1 works!!!!

    Hope it helps someone, here is the link: https://support.microsoft.com/en-gb/help/4028685/windows-10-get-the-fall-creators-update

Anonymous's avatar
Anonymous
8 years ago
Approved

Tried both, no fix. My dxdiag in attachment. Thanks for trying to help 🙂

mcsupersport's avatar
mcsupersport
Hero+
8 years ago

3 Things I see in your DxDiag that I think could lead to your issue.....

1)  Steal series gaming mouse/keyboard/anything else often installs a program to run the device, and much like Razor, it often interferes with Frostbite games.

2)  You show a

Sygnatura problemu:
P1: vmware-vmx.exe
P2: 12.1.1.6932
P3: 57103101
P4: ntdll.dll

If Google is right, it seems that is a virtual manager often related to interfacing with your network adaptor....You may want to see about checking it's drivers and such.

3)  You also show a svchost.exe_XblAuthManager  which is an authorization system for Xbox live...which kinda leads me to believe it is an issue similar to #2. 

Other than this, you may want to check your firewall settings, reset your modem and or triple check your port and settings in it.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Hello, thanks for answer 🙂

    1. I didnt install any software for it, if there was any I uninstalled it

    2. Its virtual machine I use for work, pretty sure all drivers are ok 🙂

    3. Tried to disable this service, no luck ☹️

    4. Firewall off, I tried another internet and also offline mode

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