Forum Discussion

lukazone's avatar
12 years ago
Solved

Bought PREMIUM but do not have battlepacks etc.

Hello,

I bought premium today (actovated, have premium logo in BattleLog) but i did not get premium battlepacks, dogtags and origin don't recognize BF4 as premium.

Can you help me?

  • Anonymous's avatar
    Anonymous
    12 years ago

    Wait 48 hours of your purchase it maybe just a delay bug if that time has passed and you still did not get the premium contact (by the way you will unlock your dog tags by the premium exclusive battlepacks) then 

    For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you 

    if this helps pleas give XP to my account thanks
    mark this as solution if it solves your question so others will know the answer when they come here

2 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Wait 48 hours of your purchase it maybe just a delay bug if that time has passed and you still did not get the premium contact (by the way you will unlock your dog tags by the premium exclusive battlepacks) then 

    For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you 

    if this helps pleas give XP to my account thanks
    mark this as solution if it solves your question so others will know the answer when they come here

  • I contacted "help centre" with chat session. After few minutes problem with battlepacks was solved. Problem with origin still persists but i think that is not so important and it should figure by itself after update. Thank you for information.

    Have a nice day!

    edit:

    Topic can be closed - thank you.

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,808 PostsLatest Activity: 2 days ago